Canary Mail receives mixed reviews, with users praising its AI-driven features and seamless integration across Apple devices. Many appreciate its clean design and the AI's ability to write emails and summarize threads, enhancing productivity. However, some users report bugs and a lack of customization options, such as creating custom folders or filters. While some find the AI content generator lacking, others highlight its effectiveness in managing multiple accounts. Overall, Canary Mail is recommended for its innovative AI capabilities, despite some areas needing improvement.
Sven - thank you for the detailed feedback, and I’m sorry you felt ignored after paying. You’re right to expect basic workflow improvements like favoriting folders and a faster “reply with Copilot” action, and it’s fair to call out that we didn’t implement what you asked for within the timeframe you expected. Since then we have shipped major releases like AI Copilot improvements, Inbox Zero workflows, and ongoing stability updates - but that doesn’t help if your specific blockers remain. If you’re open to it, reply here (or DM) with the exact folder-favorite behavior you need and your “custom prompt” use case, and we’ll share the most accurate current status (in progress vs planned vs not currently scheduled). Either way, thanks for pushing us to close the loop better.