Commercial sold me , so I bought to give it a whirl and there’s a lot of catches, the numbers of 8 bottles is very unrealistic if you get flavoring you want . Even at level 3 I still only got like 3/22 oz bottles filled . So when weighing out the water purchase and the flavor , in the end it cost much more than flavored water bottles . I don’t recommend .
I always heard good things about the cirkul bottles and I was excited to start using mine because I wanted to start drinking more water, but my experience has left me very disappointed. I received my first order and the first couple of flavor cartridges I used were inconsistent and ran out of flavor after 3 refills of water (they claim it last 6 bottle refills set on 4) so I just figured I received a bad batch or something so I emailed them and they said it might be because of one of the gaskets on my lid and gave me a mile long list of things to try and offered me 3 free cartridges for my troubles. Well it turns out all the cartridges run out between 2 to 4 refills of water and they are all very inconsistent, I tried everything to fix it, I even bought a couple new lids. Every time I contacted customer support about it, they gave me the same mile long list of things to try that didn’t help anything. Another thing I didn’t like was the shipping takes way too long, even with expedited shipping, that you have to pay extra for, still takes over a week. My last order, they didn’t send half my items and I had to message them 3 different times over a course of a week before they emailed me back, and they pretty much ignored everything I said in the previous emails. I think the only reason they finally emailed me back was because I filed a complaint with the BBB. I would not recommend this product because of the inconsistency of the flavor cartridges and because of the horrible customer support.
I ordered one in late April early May and its now July and still haven't received it or my 1 month subscription that I payed for. And don't do refunds.
A lot of these reviews are spot on. I have found a few flavors that I really like and some that I don't. My aggravation comes with the fact that I ordered my last order 3 weeks ago to get it in time before I ran out. I received an email on 7.5.22 stating my product has shipped. After getting no response from customer service after 3 tries, I actually reached out to the carrier. They informed me that the label was printed on 7.5.22 from the vendor but has yet to make it to them to ship to me. I asked if he had a phone number because I have searched every where for one for customer service, I was informed that there is no customer service number that you can call. I have emailed multiple more times with no response from vendor. The slurping noise is very embarrassing to say the least! I don't think they know what customer service is!
I could not get in touch with anyone by email or Phone. The large metal one is way to large to hold and doesn’t fit in the car. The flavors all have an aftertaste and didn’t last as long as they said they would. First one lasted 1 day with 2 refills. Horrible customer service or just NO CUSTOMER SERVICE…..you cannot get in touch with them!
The taste is horrible! I ordered 7 flavors hoping to fall in love with one, but no! I can not handle the after taste (taste like prenatal pills) !! Also way to long for delivery i got it a week AFTER the estimated delivery time!
There are pros and cons…mostly cons. There is a large assortment of flavors to choose from -and I’ve tried several, but to me there are only a few really good flavors. My favorites are the sweet tea and lemon, coconut pineapple, fruit punch, and white cherry. The flavored coffees taste disgusting. You can only barely taste the whatever the flavor (like caramel) - no coffee taste at all and it’s very artificial. I tried to drink the pure sips (unsweerened) blah yuck. This bottle constantly bubbles at the top unless you actually suck every time after you take a drink. As if that’s not bad enough it makes the most annoying and loud slurping sound. Almost like a snotty nose sound when you are drinking from it. The sound actually grosses my SIL out. I have found if you put your finger over the tiny hole in the lid the sound isn’t that bad. There is the little wedge that supposedly holds the lid back out of the way while you are drinking. That thing is useless. You are getting a big gulp and when you least expect it WACK your lid has sprung free from that wedge and smacked you across your lower cheek close to your lip. It’s so annoying and sometimes uncomfortable. The delivery time is also unacceptable and DON’T pay extra for expedited delivery because you get it in the same time as normal delivery. My flavors seem to last longer than the other reviews I’ve read but I think it’s because I keep the setting on 2-3. It’s weird but these drinks actually make me thirsty so after I finish a bottle I’ll drink a bottle at 0 just to feel hydrated. I’m beginning to think whatever artificial sweetener they use causes dehydration because when I drink other flavored waters I don’t get this thirsty. Will I be reordering? Not sure. But I sure do like their tea. Lol
I ordered some watermelon cartridge's and they should have been at my house by now. U can't get ahold of anyone about it and when I go to my email and try to track it of course it throws up an error. So not only is it late but there's no updates and no way to contact anyone. This is crappy customer service for a company that claims to be for their customers. The cartridges I have bought does run out very quick and it leaks out most the time. This is too high to do this crap.
I had the same issue as many others. Ordered and it took forever. Tracking didn’t work and brought up an error. When emailing them it took days to respond and I was told the product arrived. It did not and I emailed them back to tell them. It was finally found laying near my yard and was broken because they package it in a plastic bad with no protection. If you purchase from Walmart it comes in a nice box. Im wanted that to them as well after I found it. I was told that their policy is to provide proof of purchase and a sales receipt since I did not purchase from their website. I asked them if they even read my complaints because it was about their shipping the bottle to me? I was then asked to provide pictures that it was broken. At this point I told them they need the money apparently more than I do and this hustle wasnt worth my time so just keep the money! I told them their customer service was lacking and a joke! Their response was thanks and let us know if you’d like to place another order! Really?
Loved it at first. I was drinking a lot more water. Now, the cartridges dont even last like they used to. I cannonly get maybe 2 dottles full of water on level 2-3. I used to be able to get 6-7 bottles of water w flavor. Waste of money these days.