Clerk - SMS for Slack receives mixed reviews. Users appreciate its seamless integration with platforms like Microsoft Teams, which enhances communication efficiency and boosts engagement rates. The AI-driven features are praised for improving response times and personalizing customer interactions. However, some users report issues with customer support and dissatisfaction with the sales approach. While many find it essential for improving team efficiency and customer satisfaction, others suggest exploring alternative options due to service and support concerns. Overall, it is valued for its functionality but has room for improvement in customer relations.
