Bring your customer to life with instant, conversational insights directly in Slack. Quickly ask questions to access automatic podcast-style updates for all related data across Dovetail in Slack and Microsoft Teams.
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What is Dovetail?
Dovetail is the world’s leading customer insights hub, giving thousands of teams the answers they need to build the next big thing. By centralizing user feedback and providing smart features that uncover valuable insights faster, Dovetail helps you identify problems faster, prioritize roadmaps more confidently, and supercharge your strategy to make better product decisions. From user interviews to sales calls to support tickets and beyond, transform messy customer data into insights that scale.
"We use Dovetail to centralize all our user insights and streamline our workflows. It has been invaluable in organizing user interviews and insights throughout our product development. We'll also leverage it to record feedback and gather insights post-launch."
Dovetail is the only AI-first insights hub that makes it easier to automatically centralize and transform scattered customer feedback into insights that drive decisions and every stage of the product development lifecycle.
Channels by Dovetail
Channels uses ML to automatically categorize mountains of support tickets, app reviews, and user feedback, surfacing real-time insights to fuel product decisions. It’s the latest release from Dovetail—the customer insights hub used by product teams globally.
