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Fullview

Fullview

Zero-download screen control for customer support
•15 reviews•
473 followers

What is Fullview?

Replace Teamviewer with Fullview's zero-download screen control solution and slash customer support time in half. Fullview empowers customer support teams with cobrowsing, in-app screen control & session replays to guide users through support requests and get better insights into their issues.

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5/5 based on 15 reviews
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Reviews

Jonas Couffignal
•3 reviews
Great tool, love using it at LicenceOne. Facilitates customer relationship so much!
Karthik MS
•18 reviews
Customer support is the bane of the b2b space and I have high hopes for full view to make matters easier.
Opher Kahane
•2 reviews
Amazing tool for modern customer support!
Fabian Lange
•2 reviews
The mission of @danielbakh and @dorin_t totally resonates with me. As a maker of a SaaS product, I know the frustration they describe first hand. No matter how great the UX of your product is, or how well thought out everything in your product is: Users will have problems. And the unfortunate reality is, that the user who have problems, are also the ones who struggle with support tools the most. I lost count how often I got an unreadable screenshot embedded in a word document created as new support ticket. Fullview is a game changer (do we still say that? :)) - Instant support. No struggling. Seeing what the user sees. Everybody needs Fullview
Sarah Rabs
•4 reviews
I love to see tools like this in Customer Success. The amount of time it takes to get valuable information that allows you to decide if the client needs further training or if they have a valid bug or feature request that needs to be submitted could be cut in half (if not more).
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