Kapwing

Content creation made easy, accessible, and collaborative

3.1•30 reviews•

540 followers

Content creation made easy, accessible, and collaborative

3.1•30 reviews•

540 followers

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Team collaboration software

•

Video editing

Kapwing is a modern editor for videos, GIFs, and images. Try our free, online tools including Studio, meme maker, resizer, subtitle maker, filters, and more!

Kapwing Reviews

The community submitted 30 reviews to tell us what they like about Kapwing, what Kapwing can do better, and more.

3.1

Based on 30 reviews

Review Kapwing?

Reviewers are sharply split on Kapwing, but the loudest theme is reliability trouble: many users report failed uploads, freezing, export errors, lag on longer or more complex projects, and poor support or refund handling. Pricing and free-plan limits also draw repeated complaints, especially watermarks, project caps, and short file or storage windows. Still, supporters say it is easy to learn and useful for quick social, audio, and subtitle work, praising captions, auto transcription, silence removal, and simple browser-based editing when it works.

+27

Summarized with AI

Pros

easy to use (7)

automatic subtitle generation (4)

free tier (3)

browser-based editing (2)

fast performance (2)

user-friendly interface (2)

Cons

glitchy performance (13)

export issues (6)

limited free features (6)

poor customer service (6)

expensive premium plan (5)

large watermark (4)

limited project storage (2)

Pros

Cons

Reviews

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Founder Reviews (4)

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Other Reviews (26)

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•1 review

I like the interface and found it user friendly. However the fact that it is browser based has given me a lot of headaches. Uploads not working or taking forever. As your videos get more complex, the program can't download them and you need to break them up into chunks. Many times my videos dont download unless I chunk them down into 2 minute increments. For 10-15 minute videos this gets very annoying and time consuming. I'm sad to say I just can't continue using this program, yet I still have many months left in my subscription. But like so many other companies out there, once they get your money, you'll never see it again, even if the product stops working for you. And sure enough, Kapwing will not refund me my remaining subscription months. I'm tired of this. I'm tired of giving away my hard earned money. Because that's essentially what I'm doing. I paid for a video editing program to make my YT videos. But when it takes me 5 times longer to make a video with that program than it does on something like ClipChamp, the product is not what I paid for. Too bad for me though, the money has vanished and can never return.

What's great

user-friendly interface (2)

What needs improvement

poor customer service (6)export issues (6)glitchy performance (13)

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11 views1yr ago

•1 review

just horrible.....I use the app for 20 mins and I already hate it. first I uploaded a file that for some reason had problems witch rather letting me fix it/delet it. it just crashes and I HAVE TO RESTART and do it over and over again. The lag is JUST HELL. AND ONLY 4 MINS TO CREATE ONE PROJECT. this app is a joke.. I have no idea who is "boss" here but they are just making the app 20x worse then it was before. also why is the watermark SO DANG BIG. like I understand trying to get more people to use the app, but YOU DONT NEED TO COVER UP 1/8 OF THE DANG SCREEN. would not recomond this app to anyone

What needs improvement

glitchy performance (13)large watermark (4)

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8 views2yr ago

•1 review

1. First off, so expensive. If you want to keep more than THREE videos, JUST THREE at one time, you have to pay, which is dumb. At least it is better than only having your videos in for only three days until it gets deleted, right? Right, but NOW you can only have three videos at a time AND you can only have them in for THREE DAYS. Insanely stupid. Also, they are so money thirsty. 2. If you make audio or a video, it will purposely chip and mess with the audio/video. There is also a feature called 'Clean Audio' that costs money but it is literally just your original audio. How money thirsty. 3. Today, I was exporting a video, and it says "cannot upload right now because all of the layers are not uploaded" it told me to try again in a few seconds. I waited HOURS, leaving my Chromebook OPEN, checking EVERYTHING in the video, everything was uploaded but it was NOT GIVING ME MY VIDEO. When I tried to refresh, it said I might lose some progress, which I didn't want because I worked hours to make this video. After another few minutes or probably an hour, it still didn't work, so I gave in and refreshed. 4. Also, the watermark. They made it BIGGER now, and they even removed the option to have a few watermark-free videos every month without premium. Like that is so stupid to remove it.. 5. Also, you now cannot record videos longer than 15 minutes on the camera option which is useless anyway because you cant export anything more than 4 MINUTES. 6. Also, this site makes my whole Chromebook freeze. It might sound like a "me" problem, but it is not. ALL the other websites work, but if I put a video and a song over it, the sound will start sounding glitchy, my mouse wont move, and everything freezes. I have to shut off my Chromebook, and if I try to work on it again, it freezes up for another time. Once, it happened and I shut my Chromebook, and the sound kept playing when it was COMPLETELY shut. It scared me so much, I shoved it in a closet and covered the sound up, couldn't even shut down my Chromebook cause of the freezing. Trust me, when they ask you for feedback, they WONT LISTEN. They'll make it worse, don't use this site unless its for silly goofy useless projects or what not. Kapwing is by far the worst editing site....

What needs improvement

export issues (6)limited free features (6)expensive premium plan (5)glitchy performance (13)limited project storage (2)large watermark (4)

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7 views2yr ago

•1 review

I've been using Kapwing for sometime now to produce videos for social media and I'm loving it so far. I especially like how easy it is to edit videos and integrates memes into the video. Also, the automatic subtitle generator feature in Kapwing is a big one for me as it would be tedious manually entering caption. The fact that I can produce videos for the different social media platfroms using this software made it a no-brainer as well. I look forward to leveraging the video recorder feature for future projects. I strongly recommend this to any content creator looking for an affordable and powerful video editor.

What's great

easy to use (7)automatic subtitle generation (4)video meme integration (1)

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3yr ago

•2 reviews

The Price for this service is more expensive than premiere pro monthly. Although it does have a free plan, it doesn't give you many of the features the service brags about. Thankfully, Kapwing has a school plan which gives you their pro features for free. This software has the advantages of an online editor, but it doesn't have 4k or anything higher and not very advanced color correction or animations. There tends to be bugs in the editor, but they seem to get fixed quick enough. It is nice that the editor has options to import images from Google and videos from online for free, which most online video editors do not have. It does have a small watermark in the bottom right corner which is not the worst thing, I've ever seen, I guess.

What's great

free tier (3)

What needs improvement

limited free features (6)expensive premium plan (5)glitchy performance (13)

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3yr ago

•1 review

I’m confused about where these positive reviews are coming from-I would give kapwing 0 stars if I could. Although it advertises a free subscription to try out the features, it wouldn’t let me use the feature I wanted (remove video background) without a premium subscription-so I was forced to buy it. It still didn’t work, and would not let me export any videos. Constantly glitching and freezing. Numerous excuses given by customer service (use a different colour background, use a background that does not have any colours of the subject, use chroma key and then it will work, your file was corrupted-no it wasn’t). They finally sent me a link to look at my video which they said was “successful” and it was just a colour prism on a screen for a few seconds and then blank. In the end they said they had fulfilled their obligations to me as per their policies, so goodbye-they would not be communicating any further. A total waste of time, money and energy. A horrible product. Do not recommend!

What needs improvement

poor customer service (6)export issues (6)limited free features (6)glitchy performance (13)

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1 view3yr ago

•1 review

I love Kapwing so much. I've been using it for at least 3 years to help make my reviews more accessible. I love love love their team and their attitude too. The worst part is once in a while there's a glitch, like a video takes too long to render or the captions don't load, or the final edited video will glitch at the end. But that's extremely rare and I always chaulk it up to their newness. Also happy to report those glitches and they always listen!

What needs improvement

glitchy performance (13)

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4yr ago

•7 reviews

Kapwing failed to import my video clips, refused to place them on the track when I finally got them through after many tries, and generally did not fulfill any of the very straightforward functions that I was seeking. Its spectacular glitchiness is aggravated by singularly grating customer service. "I'm sorry to hear you feel Kapwing wasn't what you were looking for!" Yeah, it sure wasn't—I was looking for something that worked.

What needs improvement

poor customer service (6)glitchy performance (13)

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1yr ago

•1 review

What needs improvement

poor customer service (6)glitchy performance (13)

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1 view4yr ago

•1 review

The only reason I signed up for this sight is to leave a 5 star review for Kapwing, because I saw the reviews did not represent how good this product is. I don't know where the low reviews are coming from, maybe because it used to be free and now it's paid, or because it does advanced processing (very smoothly) and you need high processing power to keep up, but anyway, I've had a fantastic experience. I don't usually go out of my way to leave a review, but for the money, this does everything I want, in a more affordable and way more user friendly way than the final cuts, or adobe premiers out there. Worth the money!

What's great

easy to use (7)fast performance (2)

What needs improvement

limited free features (6)

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2yr ago