Wati

Wati

No-code chatbot builder for WhatsApp Business
87 reviews
103 followers

What is Wati?

Wati is an end-to-end WhatsApp API solution specifically designed for small and medium-sized businesses (SMBs). With powerful chatbots, APIs, integrations, and customer intelligence, Wati helps SMBs streamline sales, marketing, and support. As traditional channels like email and SMS become less effective, businesses are turning to Wati for higher engagement and better ROI. Wati enables SMBs to efficiently acquire, nurture, and upsell customers through WhatsApp.

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Recent Wati Launches

Wati Knowbot: AI Powered Chatbot
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Wati Alternatives

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Review Wati?

4.73/5 based on 87 reviews
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Maker reviews of Wati

Reviews

Krishan Kumar
5 reviews
Excellent solution for lead generation, chat boat for customer service, e-commerce solution, database management, and broadcasting messages. Highly recommend. I have been using Wati from the last two years. Increase our sales and customer engagement. Thanks a lot Wati!
Ramsha Shaikh
1 review
My experience with WATI has been transformative, especially in building scalable solutions for sectors that rely heavily on personalized customer engagement, like agriculture. We started using WATI in 2020 to build chatbots that could simplify and digitize farmers' processes, from managing their income and expenses to staying updated with market rates and accessing expert advice. WATI’s user-friendly interface and robust feature set allowed us to quickly roll out solutions without needing a large technical team, which was a critical factor for us as a startup. The platform’s ability to easily integrate with WhatsApp has been a game-changer. It allowed us to meet farmers where they are—on a platform they already know and use daily. Beyond that, the automations we’ve built using WATI have streamlined customer interactions and allowed our team to respond efficiently to queries via features like “Krishi Clinic” and market updates through “Krishi Mahiti.” While we’ve found immense value in the platform, the only challenge has been waiting for certain feature updates, like the delayed access to Meta Flows. Despite that, the overall benefits of WATI have far outweighed these minor setbacks. The platform has allowed us to offer real-time solutions to farmers, making their lives easier and more productive.
Harsimran Singh
1 review
I used Wati for my digital marketing to get prospects, and connecting it with WhatsApp was very easy. The support team has been great, making the whole process from onboarding to integration smooth and hassle-free. Overall, I’m very happy with the experience so far and hope it stays the same in the future.
Pratik Khadloya
1 review
It's important to consider the people who are behind a business. If your vendor doesn't respect you and your valid concerns like not putting WATI branding and BACKLINK on our website are being disrespected. No point continuing with them. They voluntarily canceled our service mid way without giving us a chance to migrate out and sent a "We will miss you!" emailing mocking us as a customer. One cannot misuse the trust of a customer more than this. Our bad that we did not have a backup option ready, now we will.
Vikas Agrawal
1 review
WATI has been a game-changer for us. As a team focused on scaling coaching and consulting businesses, we needed a reliable tool to nurture leads, and boost event attendance—all without overwhelming our team. WATI does just that. WATI helps us keep leads engaged with personalized messages and reminders, which has noticeably improved our client's webinar attendance and also increased the show-up for all the other events. Increased showups have led to more conversions on the backend which leads to higher profitability. So WATI has been a game changer for us and our clients. Also, WATI's interface is easy to understand and operate, so it has been our go-to tool for WhatsApp automations.
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