Opkit

Opkit

Automated health insurance verification platform

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Opkit (YC S21) is an automated health insurance verification platform. Our software helps healthcare providers efficiently collect, verify and track their patients' insurance.
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Launch tags:API•SaaS•Health
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Sherwood Callaway
Opkit
Maker
đź“Ś
Hello Product Hunt! I'm excited to introduce you to Opkit (YC S21)! Opkit is a modern, developer-friendly health insurance verification platform. Our tool makes it easy to: 1. Collect patient health insurance details 2. Verify coverage 3. Track changes to patients' plans "Verification" = determining if a patient's health insurance plan is active, in- or out-of-network, and whether it includes relevant benefits such as copays, deductibles, etc. We designed Opkit for telehealth companies and virtual medical clinics, who normally collect and verify patient health insurance details by hand. Opkit's main feature is the ability to perform “eligibility checks”, or inquiries to insurance carriers about specific patients’ plans. Our software lets you send eligibility checks to hundreds of insurance carriers from across the United States, including most commercial and government carriers. My co-founder @justin_ko and I are both software engineers, so naturally, our favorite part about Opkit is that it is SUPER developer-friendly. Just about anything you can do through the Opkit web dashboard, you can also do through Opkit's robust, well-documented JSON REST API. Thank you for your support today! We're excited to hear your feedback and questions. :)
Sherwood Callaway
Opkit
Maker
@justin_ko @rubina_akta Thank you Rubina!
Sherwood Callaway
Opkit
Maker
@justin_ko @youtube_ Thanks Matt! Excited for your launch!
Phil Nachum
@justin_ko @shcallaway So proud of you guys!
Sherwood Callaway
Opkit
Maker
@justin_ko @phil_nachum Thanks Phil! We couldn't have done it without some hard-won lessons from the Brex engineering days!
Sherwood Callaway
Opkit
Maker
@justin_ko @wdrevno Thanks Will! You're hinting at something big... While Opkit is designed for "providers" today, there's no reason our software can't be leveraged by developers to build amazing new healthcare apps. We are really excited about this possibility!
Shivi Jalota
Congrats on the launch guys - But since the customer is putting in details so how do you ensure the security and privacy of user data within your product?
Sherwood Callaway
Opkit
Maker
@shivi_jalota Great question Shivi! Of course, it's extremely important that we take care of customers' data. Our customers trust us with not only their data, but also their patients' Protected Health Information (PHI), which is protected by HIPAA. I've already addressed this in my response to @saraiki_vloger (https://www.producthunt.com/post...), but I'll reiterate here: * Opkit is HIPAA compliant and SOC 2 Type 2 certified * We are built on AWS, the leading secure cloud, and use AWS security best practices (I myself was a cloud infrastructure engineer in a past life, so I geek out about this!) * We use Vanta's continuous monitoring solution to make sure our software, systems, etc. are always configured according to our policies You can see an overview of our security and compliance posture here: https://trust.opkit.co/
Shivi Jalota
@saraiki_vloger @shcallaway oh great ! just read this makes so much sense ! All the best for the launch :)
Sherwood Callaway
Opkit
Maker
@shivi_jalota Thanks Shivi!
Hadley C
I still can’t believe how painful it is to share my insurance with a doctors’ office and have no idea how much I’ll actually be charged at the end of a visit. I’m hoping Opkit will fix this — is that the case?
Sherwood Callaway
Opkit
Maker
@hcallaway17 Yes! I'm so sorry that this is your experience. Sadly, it feels like something that Americans universally go through when they visit the doctor... Opkit's software helps telehealth companies (and maybe one day traditional doctor's offices?) to understand what your insurance coverage is _upfront_, so you have better visibility into your coverage and fees. We think our software can make a huge dent in the "price transparency" problem that affects the US healthcare system! Our ultimate goal is to create "Stripe for healthcare": a Stripe-like checkout flow for transactions involving health insurance. Imagine - a world where using your health insurance is as easy and routine as using your credit card!
Nicky DePaul
@hcallaway17 @shcallaway following up on this one, is there a user-facing element? It seemed like Hadley was asking if the user would know the cost, but it seems like only the provider will know, and then its the user's responsibility to ask?
Sherwood Callaway
Opkit
Maker
@hcallaway17 @nick_depaul There is a user-facing element! It's not featured in our demo video above, but Opkit also has a patient-facing card-upload experience, which we call "Collection Pages". This is a "middleware webpage" (similar to Plaid) that allows the patient to conveniently share photos of their insurance cards with the provider (without having to download a special app). This is first patient touch-point, and we hope to expand it/improve upon it so that patients can have more visibility into their coverage and fees.
Justus Mulli
BlazeSQL
This looks great! I was in healthcare myself. You said your co-founder and you are both software engineers, but this sounds like something pretty specific that must have come from some inside knowledge about a genuine problem. Did either of you work in the industry? or how did you settle on this use case and figure out what to build.
Sherwood Callaway
Opkit
Maker
@justus_mulli That's a great question Justus! Thank you. The idea for Opkit came from my personal experience as the son of an orthopedic surgeon. Growing up, I spent a lot of time around my dad's medical practice and I also got to see him go through the process of standing up an "ambulatory surgery center", a kind of outpatient medical facility. This is how I learned about the business of healthcare and how a medical practice operates. It's also how I became aware of how inefficient certain healthcare administration tasks are, including insurance verification! (My dad's practice has many front desk and call center staff who focus on insurance verification.) When Justin and I set out to start a company together, most of my ideas were related to streamlining healthcare administrative workflows... and here we are!
Yuliia Oliinyk
Congrats on the launch! 🎉
Konstantin Magaletskyi
@yuliia_oliinyk1 and lots of luck!
Sherwood Callaway
Opkit
Maker
@yuliia_oliinyk1 Thank you!!
Sherwood Callaway
Opkit
Maker
Colin Elsinga
Metriport
Congrats @shcallaway & team! Love to see Stripe for healthcare, it's much needed đź‘Ź
Sherwood Callaway
Opkit
Maker
@colin_elsinga It's an ambitious vision! We want to bring delightful payment experiences to healthcare. I'm curious, do you see any long-term opportunities for Opkit to partner with Metriport? Perhaps there are some synergies!
Colin Elsinga
Metriport
@shcallaway certainly! Will send you a message :)
Colin Elsinga
Metriport
@new_user_33079b26449c8 hey Artem, thanks for letting me know! Upvoted :)
Markus Sigel
Congrats on the launch! Well, I would say this is something different for once! Good to see something else than "ChatGPT for something" for once. What I am struggling with is the use case. I am based in Europe and I guess we are all health insured by default. Could this still be applied here?
Sherwood Callaway
Opkit
Maker
@markus_sigel Hey Markus! Thank you for your support. Unfortunately Opkit is only available in the USA today - and in fact, due to the idiosyncratic nature of the US healthcare system, it would not have any application outside of the USA. There are a lot of benefits and drawbacks to the American system (which I won't relate here), but one of the big challenges we have is efficiently verifying patients' health insurance and determining their "coverage" (how much their insurance will pay) prior to their appointment. That's where Opkit comes in! We allow telehealth companies to verify patients' insurance and coverage faster, more accurately and more efficiently than before, which is a big benefit to both the patient and the healthcare provider.
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