Reviewers are overwhelmingly negative about Resume Io, focusing less on resume quality than on billing and cancellation. The most repeated complaints describe trial or low-cost downloads turning into recurring charges, poor price visibility, hard-to-complete cancellations, continued billing after cancellation, and refund refusals. Support is often described as slow, scripted, or unhelpful, though a few users say staff eventually responded or solved issues. On the product itself, some users like the templates and ease of use, but others say export is paywalled and AI or tailoring features feel weak or broken.
I paid for my 7 days trial over a year ago. I used it to create a resume, that I paid for and then did not intend to use it again. Yesterday, after over a year I found out they have been charging me every month ever since and I lost abour 275 EUR for an account I didn't know I had and never used again. I checked my e-mails to find some kind of receipts or confirmations that would inform me about the fees that were withdrawn from my account, but didn't find any. Also, I would expect them to ask me whether I wanted to continue with my premium account after the new years, but no such e-mail came - obviously, because they don't want to remind you of them because once they do, you will find out the ugly truth that you were paying some nonsense premium account and once you do, it will be too late and the support will send you one automatic response to all of your e-mails asking for a refund. I DO NOT RECOMMEND AND IT IS THE WORST SERVICE EXPERIENCE IN MY LIFE!!!!!
Pros:NOTHING
Cons:DISHONEST SERVICE THAT WITHDRAWS MONEY FROM YOUR ACCOUNT WITHOUT INFORMING YOU IN ANY WAY
As mentioned by other people here, resume.io automatically upgrade your 7 day trial into a monthly SUBSCRIPTION fee of $24.95 without asking your permission. Unless YOU find out about this and quickly cancel that subscription within 7 days, you ll be charged without even knowing!
Pros:The UI is user friendly. Nothing bad to say about their website.
Cons:The way billing setup. BEWARE!!!
Hope they go bankrupt
Pros:nothing
Cons:Automatic paid subscription!!! Who does that and doesn't offer a refund? That is a daylight robbery!
Foreign Ipsum
I used the product to create my CV, and because I want to download a PDF I paid the $2.95 for 7 day trial and be able to download. The price next to it is $44.95 for 6 months, that make sense ($7.5 per month). That was my only use of the product (that again it's very good to make your CV).
And here comes the scam and still not sure if this is the business logic behind them. 11 Days later I check my credit card and they billed $2.95 (what I expected) and another $24.95. So I was really surprise and though that was an honest mistake, but it was not the case. That price is hidden in the price description and all the information is presented in a way to prevent you to notice it. But despite this I cancel my account inmediatelly (I only used once) and ask for the corresponding refund. And like that they cancel my account and never reply nor refund anything.
So, the idea of them is to charge you $2,95 per 7 days, and then charge you a full month price that it's not visible anywhere, never refund anything. And don't expect them to answer to your emails, even less to discount what you already pay from the monthly price. Almost the perfect scam.
I'm really frustrated with their attitude. Just leaving this in here in order to aware others.
Pros:Very nice interface. Very intuitive on every aspect and help you have a quality result in a very short time.
Cons:The price scam. The poor support. The non-response helpcenter.
If you want to use it make sure not to agree to have it upgraded after a seven day trial. After a seven day trial it upgrades membership without approval from its user and charges each month $24.. I went two months without using their services and they charged me the upgraded membership price of $49 (for two months). I tried contacting customer support on 3 occasions over a period of one month and have had my e-mails ignored all 3 times (through their customer support on their site). I then continued contacting them on Facebook with questions about how to use their page just to see if they'd respond. Once they did I went on to explain what happend and that I wanted my money back. Being unable to ignore my messages at this point they promised it would be refunded and it was, in full. I know I wasn't the only one whose messages were ignored for this specific reason of them basically stealing your money without you agreeing. MAKE SURE TO CANCELL THE 7 DAY TRIAL, it's not worth $24 in any way, shape or form.
Pros:Easy to use and creates professional looking CVs which you can download anytime from anywhere.
Cons:Steals money
https://www.klachtenkompas.nl/be...
Pros:Nothing. I got a resume. Nothing special
Cons:Be honest, don't scam your clients by extracting money of their accounts for months. And not returning it.