Retell AI stands out for its ability to quickly deploy AI-powered voice agents that handle sales, customer support, and appointment scheduling with natural, human-like conversations, making it a strong solution for scaling call center operations efficiently. However, a key question remains around how well these AI agents maintain conversation quality and reliability in complex, high-stakes scenarios, as well as how much ongoing training and supervision is required to match the performance of experienced human agents.
Retell AI - Voice AI Agent