Slack

Team communication and collaboration platform

4.8•942 reviews•

6.7K followers

Team communication and collaboration platform

4.8•942 reviews•

6.7K followers

Visit website

Team collaboration software

•

Messaging apps

Slack is an application that helps teams communicate and work together by combining messaging, file sharing, and app integrations in one place. It makes it easy for teams to stay connected and work efficiently, whether they are in the office or working remotely.

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4.8

Based on 942 reviews

Review Slack?

Reviewers largely see Slack as the default hub for team communication: fast, organized, searchable, and far better than email for day-to-day coordination, especially for remote teams. Channels, threads, file sharing, huddles, and broad integrations are the most repeated strengths. Makers of Krisp, Basedash: AI data analyst, and Trupeer also praise it for fitting naturally into product workflows and integrations. The main complaints are familiar: notification overload, cluttered channels, confusing threads, some onboarding friction, and limits or cost that feel tougher on smaller teams.

+942

Summarized with AI

Pros

remote team collaboration (97)

integration with productivity tools (86)

real-time messaging (58)

channel organization (57)

user-friendly interface (32)

search functionality (27)

file sharing (21)

threaded conversations (19)

workflow automation (13)

customizable notifications (12)

Cons

notification fatigue (27)

channel bloat (13)

learning curve (11)

mobile app performance (10)

free version limitations (7)

threaded conversations (2)

video call quality (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•29 reviews

What's great

user-friendly interface (32)search functionality (27)integration with productivity tools (86)real-time messaging (58)channel organization (57)threaded conversations (19)

Threads, channels, and search all in one place. Replaced 90% of internal email overnight. Integrations with everything we use means status, deploys, and tickets land where the team already is.

What needs improvement

notification fatigue (27)channel bloat (13)

Notification overload by default — sensible defaults for new users would help. Channels also multiply faster than anyone archives them; some auto-archive nudge for inactive ones would clean things up.

vs Alternatives

Discord

Teams (came free with our Microsoft stack) and Discord. Teams felt clunky and slow; Discord was fine but not built for work. Slack just felt like the tool the team would actually open every day.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

66 views2mo ago

•2 reviews

What's great

user-friendly interface (32)remote team collaboration (97)

Slack has been a solid tool for keeping team communication in one place. I really like how easy it is to follow conversations through channels, especially for day-to-day coordination. Best tools for teams especially startups.

What needs improvement

free version limitations (7)

Over time, channels and notifications can get out of hand if you’re not careful. The free plan also starts to feel limiting as the team grows, which is a bit disappointing.

vs Alternatives

Microsoft Teams

I also tried Microsoft Teams and a couple of simpler chat tools. Slack felt more flexible and quicker to adapt to for everyday use.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

124 views4mo ago

Timelaps

•14 reviews

What's great

workflow automation (13)file sharing (21)channel organization (57)remote team collaboration (97)

Slack remains one of the golden standards for remote team collaboration; my favorite part of the tool is the integrations it carries natively. Channels also help a lot for teams that wear many hats.

What needs improvement

mobile app performance (10)free version limitations (7)notification fatigue (27)video call quality (2)

Free version limits remain a blocker. However, many competitor tools have also lowered their free version limits so not the biggest flaw. I do think the mobile version can be further improved though!

vs Alternatives

Discord

Mattermost Webex

Webex

Microsoft Teams Lark

Lark

I still use the other products but vary a lot of the situation. Lark is more of a super app that also includes gmeet/zoom and notion - used a lot more in Chinese companies. Teams is still heavily used in consulting / f500 companies. Discord is used more for gaming / community management for crypto and ai startups. Webex and Mattermost are more niches now.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

162 views5mo ago

•29 reviews

What's great

user-friendly interface (32)search functionality (27)integration with productivity tools (86)real-time messaging (58)channel organization (57)threaded conversations (19)

Threads, channels, and search all in one place. Replaced 90% of internal email overnight. Integrations with everything we use means status, deploys, and tickets land where the team already is.

What needs improvement

notification fatigue (27)channel bloat (13)

vs Alternatives

Discord

Teams (came free with our Microsoft stack) and Discord. Teams felt clunky and slow; Discord was fine but not built for work. Slack just felt like the tool the team would actually open every day.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

66 views2mo ago

•2 reviews

What's great

user-friendly interface (32)remote team collaboration (97)

What needs improvement

free version limitations (7)

Over time, channels and notifications can get out of hand if you’re not careful. The free plan also starts to feel limiting as the team grows, which is a bit disappointing.

vs Alternatives

Microsoft Teams

I also tried Microsoft Teams and a couple of simpler chat tools. Slack felt more flexible and quicker to adapt to for everyday use.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

124 views4mo ago

Timelaps

•14 reviews

What's great

workflow automation (13)file sharing (21)channel organization (57)remote team collaboration (97)

Slack remains one of the golden standards for remote team collaboration; my favorite part of the tool is the integrations it carries natively. Channels also help a lot for teams that wear many hats.

What needs improvement

mobile app performance (10)free version limitations (7)notification fatigue (27)video call quality (2)

Free version limits remain a blocker. However, many competitor tools have also lowered their free version limits so not the biggest flaw. I do think the mobile version can be further improved though!

vs Alternatives

Discord

Mattermost Webex

Webex

Microsoft Teams Lark

Lark

Ratings

Ease of use

Reliability

Value for money

Customization

Report

162 views5mo ago