Serpent

Name: Serpent
Rating: 5.0 (8 reviews)

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5.0•8 reviews•

14 followers

Sign Up for Free, Supercharge your Salesforce DevOps today!

5.0•8 reviews•

14 followers

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Project management software

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Team collaboration software

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Remove DevOps Bottlenecks, and Ship 6x Faster Slow Salesforce releases cost you time and money Reclaim 20+ hours/user/month, cut overhead, and release with confidence So you can focus on innovation not frustration Sign Up for Free and Supercharge your Salesforce DevOps today!

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5.0

Based on 8 reviews

Review Serpent?

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Cons

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Most Informative

•1 review

What's great

Serpent is fantastic because it turns Salesforce DevOps from a complex, manual process into an automated, transparent, and enjoyable experience.

It just works: Setup takes minutes, and everything — from scratch org creation to deployments — is streamlined and reliable.
It saves time: Teams spend less time fixing broken pipelines or managing environments and more time building real features.
It’s built for Salesforce: Unlike generic CI/CD tools, Serpent deeply understands Salesforce metadata, dependencies, and org behavior.
It keeps teams in sync: With shared dashboards, audit logs, and role-based controls, everyone from developers to release managers stays aligned.

What needs improvement

While Serpent delivers a powerful and seamless Salesforce DevOps experience, there are a few areas that can continue to improve:

Deeper Integrations: Expanding support for more CI/CD and project management tools (like Azure DevOps or ClickUp) would make it even more versatile.
Custom Workflow Flexibility: Allowing more granular automation rules or conditional approvals could give enterprise teams extra control.
Performance at Scale: For very large metadata sets or multi-org deployments, optimization in diffing and validation speed could further enhance efficiency.
Advanced Reporting: More analytics and trend insights (e.g., deployment success rates, test coverage over time) would strengthen visibility and planning.
UI Consistency: Small refinements in UX (like unified modals, shortcut actions, or enhanced filtering) can make day-to-day navigation smoother.

vs Alternatives

We chose Serpent because it streamlines Salesforce development and delivery by bringing everything: org management, deployments, and automation into one unified platform.

Speed & Simplicity: It drastically reduces setup and deployment time compared to manual or script-based approaches.
Visibility & Control: The centralized dashboard, role-based permissions, and detailed audit trails make it easy to track every change across environments.
Scalability: It supports teams of any size, integrating seamlessly with existing CI/CD tools, Git repositories, and sandbox environments.
Reliability: Automated validations, rollback options, and environment sync features reduce deployment risk and downtime.
User Experience: Its interface is built for Salesforce developers and release managers, not generic DevOps users, so it fits naturally into existing workflows.

What deployment automation features are included out-of-the-box?

One-Click Deployments: Users can deploy metadata, source changes, or packages directly between environments with a single action.
Environment Sync: Keeps environments aligned by automatically identifying and applying deltas between orgs.
Versioning: Every deployment is versioned.
Integration with CI/CD: can operate as a standalone CI/CD layer.

What is the typical setup time for a Salesforce team?

Workspace Setup: Admins can connect Salesforce environments (Dev, QA, UAT, Prod) in minutes using OAuth-based authentication—no manual configuration needed.
User Onboarding: Roles and permissions sync automatically from the workspace, so team members can start deploying or testing right away.
Project Configuration: Source control integration (e.g., GitHub, GitLab) and deployment rules can be defined through a simple guided setup flow.

How are user roles, approvals, and audit trails managed?

User Roles: Access is controlled at the workspace and project level, with predefined roles (like Admin, Member, and Owner) determining what users can view or modify.

Ratings

Ease of use

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3mo ago

•1 review

What's great

After six months with Serpent, I can confidently say it's revolutionized how our team manages Salesforce deployments. What used to take us days now takes hours, and what used to cause anxiety now feels effortless.

What analytics show cycle time, DORA metrics, and bottlenecks?

Serpent's Analytics & Insights dashboard provides comprehensive KPIs including deployment frequency, change failure rate, release intervals, automation coverage, and hours saved. The platform visualizes pipeline health, team activity, action types distribution, package types, and org usage patterns. Users can view metrics across multiple time periods (7 days, 30 days, 90 days, 1 year, or custom ranges) with user activity tracking, project performance metrics, and billable minutes. Data is presented through tables, cards, and charts for easy analysis. The real-time action tracking with timeline views and logs also helps identify bottlenecks in deployment workflows.

What training resources and SLAs are provided for teams?

Serpent provides comprehensive onboarding through an interactive setup wizard and product tours that help teams get productive from day one. The platform includes built-in help resources, feedback mechanisms, and a "Book Session" feature for scheduling demos with the team. For support inquiries, users can access help through the application's support system. Specific SLA details would depend on the subscription tier selected during billing setup.

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3mo ago

•1 review

What's great

Serpent bridges the gap between everyone in a Salesforce team developers, admins, consultants, testers, and release managers. It unifies org and package development, making migrations and onboarding an easy tasks.

What security certifications and data residency options exist?

Security standards and compliance (ISO 27001, GDPR). EU Data residency.

How are user roles, approvals, and audit trails managed?

Role-based access layers by default, which can be cloned and customised per user. Approval flows aligned with hierarchy and access level. Comprehensive audit trails that log every user action, task update, and deployment step for full traceability.

How does it compare to Copado, Gearset, and Flosum?

Bridges all roles: developers, admins, consultants, testers, and release managers.

Unifies org-based and package-based development with seamless migration.

Faster onboarding than Copado or Flosum; less setup than Gearset.

Built-in governance with role access, approvals, and full audit trails.

Lighter, faster, and more cost-efficient.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

3mo ago

•1 review

What's great

Serpent is fantastic because it turns Salesforce DevOps from a complex, manual process into an automated, transparent, and enjoyable experience.

It just works: Setup takes minutes, and everything — from scratch org creation to deployments — is streamlined and reliable.
It saves time: Teams spend less time fixing broken pipelines or managing environments and more time building real features.
It’s built for Salesforce: Unlike generic CI/CD tools, Serpent deeply understands Salesforce metadata, dependencies, and org behavior.
It keeps teams in sync: With shared dashboards, audit logs, and role-based controls, everyone from developers to release managers stays aligned.

What needs improvement

While Serpent delivers a powerful and seamless Salesforce DevOps experience, there are a few areas that can continue to improve:

Deeper Integrations: Expanding support for more CI/CD and project management tools (like Azure DevOps or ClickUp) would make it even more versatile.
Custom Workflow Flexibility: Allowing more granular automation rules or conditional approvals could give enterprise teams extra control.
Performance at Scale: For very large metadata sets or multi-org deployments, optimization in diffing and validation speed could further enhance efficiency.
Advanced Reporting: More analytics and trend insights (e.g., deployment success rates, test coverage over time) would strengthen visibility and planning.
UI Consistency: Small refinements in UX (like unified modals, shortcut actions, or enhanced filtering) can make day-to-day navigation smoother.

vs Alternatives

We chose Serpent because it streamlines Salesforce development and delivery by bringing everything: org management, deployments, and automation into one unified platform.

Speed & Simplicity: It drastically reduces setup and deployment time compared to manual or script-based approaches.
Visibility & Control: The centralized dashboard, role-based permissions, and detailed audit trails make it easy to track every change across environments.
Scalability: It supports teams of any size, integrating seamlessly with existing CI/CD tools, Git repositories, and sandbox environments.
Reliability: Automated validations, rollback options, and environment sync features reduce deployment risk and downtime.
User Experience: Its interface is built for Salesforce developers and release managers, not generic DevOps users, so it fits naturally into existing workflows.

What deployment automation features are included out-of-the-box?

One-Click Deployments: Users can deploy metadata, source changes, or packages directly between environments with a single action.
Environment Sync: Keeps environments aligned by automatically identifying and applying deltas between orgs.
Versioning: Every deployment is versioned.
Integration with CI/CD: can operate as a standalone CI/CD layer.

What is the typical setup time for a Salesforce team?

Workspace Setup: Admins can connect Salesforce environments (Dev, QA, UAT, Prod) in minutes using OAuth-based authentication—no manual configuration needed.
User Onboarding: Roles and permissions sync automatically from the workspace, so team members can start deploying or testing right away.
Project Configuration: Source control integration (e.g., GitHub, GitLab) and deployment rules can be defined through a simple guided setup flow.

How are user roles, approvals, and audit trails managed?

User Roles: Access is controlled at the workspace and project level, with predefined roles (like Admin, Member, and Owner) determining what users can view or modify.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

3mo ago

•1 review

What's great

What analytics show cycle time, DORA metrics, and bottlenecks?

What training resources and SLAs are provided for teams?

Ratings

Ease of use

Reliability

Value for money

Customization

Report

3mo ago

•1 review

What's great

What security certifications and data residency options exist?

Security standards and compliance (ISO 27001, GDPR). EU Data residency.

How are user roles, approvals, and audit trails managed?

How does it compare to Copado, Gearset, and Flosum?

Bridges all roles: developers, admins, consultants, testers, and release managers.

Unifies org-based and package-based development with seamless migration.

Faster onboarding than Copado or Flosum; less setup than Gearset.

Built-in governance with role access, approvals, and full audit trails.

Lighter, faster, and more cost-efficient.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

3mo ago

Serpent

Sign Up for Free, Supercharge your Salesforce DevOps today!

Sign Up for Free, Supercharge your Salesforce DevOps today!

Have a question about Serpent? Ask it here and get a real answer.

Do you use Serpent?

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Trending categories

Top reviewed

Trending products

Top forum threads

Have a question about Serpent? Ask it here and get a real answer.

Do you use Serpent?

What's great

What needs improvement

vs Alternatives

What deployment automation features are included out-of-the-box?

What is the typical setup time for a Salesforce team?

How are user roles, approvals, and audit trails managed?

What's great

What analytics show cycle time, DORA metrics, and bottlenecks?

What training resources and SLAs are provided for teams?

What's great

What security certifications and data residency options exist?

How are user roles, approvals, and audit trails managed?

How does it compare to Copado, Gearset, and Flosum?

What's great

What needs improvement

vs Alternatives

What deployment automation features are included out-of-the-box?

What is the typical setup time for a Salesforce team?

How are user roles, approvals, and audit trails managed?

What's great

What analytics show cycle time, DORA metrics, and bottlenecks?

What training resources and SLAs are provided for teams?

What's great

What security certifications and data residency options exist?

How are user roles, approvals, and audit trails managed?

How does it compare to Copado, Gearset, and Flosum?