Was great until they partnered. The platform is sloppy, and confusing since they merged with Descript. The 2 platforms are not integrated well. Trying to get help is a nightmare since support doesn't know how to read an email and reply to the actual question. There is no place to cancel a subscription either. Been a member of Squad Cast since 2020 and have many hours that I haven't used for recording, essentially I am saying the banked hours are not worth it. So frustrated with the lack of customer support and user experience with the product that I am leaving.
I used Zoom for years, which is great for phone calls. A couple of years ago someone told me "Dude, you're a legit podcaster. It's time to up your game." Then I found Squadcast. It's the best of the best, it's basically like giving your guest the red carpet experience for recording, and the quality is unsurpassed.
I've used this service for years. Rock solid. When I met the founders right after they launched I said, "Make it SUPER easy, and make sure it works. I don't want to be clicking a button and thinking, I hope this works." As they added more features, they've still kept it simple.
