The Help Center Academy – By HelpKit

Learn the secrets of building a successful help center

310 followers

Learn the secrets of building a successful help center

310 followers

A free and interactive guide designed to help you create the perfect help center for your business. Our guide covers must-have characteristics, examples, tips, best practices, tools, and resources plus an ultimate help center checklist.

Free

Launch tags:Customer Success•Customer Communication•SaaS

Launch Team

Humans in the Loop — A free community for people who love using AI to ship faster

A free community for people who love using AI to ship faster

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HelpKit Knowledge Base

Maker

Hey Product Hunters 🚀 We're excited to introduce The Help Center Academy, a free and interactive step-by-step guide designed to help you create the perfect help center for your business. Our free guide covers everything you need to know to create a successful help center, including: – Discovering the must-have characteristics of a great help center 🔍 – Accessing proven category and article examples with free templates 📝 – Learning the top 5 tips to write a killer support article 📖 – Studying the best 20 help center examples in the world 🏆 – Getting your hands on the tools and resources to build your next help center like a pro 🛠 – Using the ultimate help center checklist to ensure your success 📋 Whether you're just getting started or looking to improve your existing help center, our guide offers expert-approved best practices, real-world examples, and a set of powerful tools to help you achieve your support success 🚀 We believe that a great help center is the foundation of a successful business, and we're committed to helping you achieve that. Check it out and let us know what you think! It's free and hopefully much more engaging than your typical blog post 🙌 If you have any questions or feedback, feel free to leave a comment below. Thank you for your interest in The Help Center Academy! 🙏

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3yr ago

BrandBird

@sobedominik such a polished work, Dominik. Super useful for inspiration & ideas when someone creates their help desk from scratch 👏

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3yr ago

Typehero AI

@sobedominik super useful! Congrats on the launch.

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3yr ago

HelpKit Knowledge Base

Maker

@tarasowski Thanks Dimi! Super happy to hear it resonates.

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3yr ago

HelpKit Knowledge Base

Maker

@draptis When Jim says "polished" work it means I did my job somewhat right 🥹 Thanks buddy 🙏

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3yr ago

BloggerAI

Congratulations on the launch of The Help Center Academy 🎉 I'm curious - what kind of templates can I access to help me create an amazing help center? 🤔 I'm already picturing myself as the help center hero! 😁

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3yr ago

HelpKit Knowledge Base

Maker

@paolo_degiglio Super happy to hear Paolo! :) Glad you are asking: In the Category & Article section you can find a fully prepared Notion template that has the most common categories every help center needs pre-filled. Not just that, it even has sample articles with prewritten helper text too! That took quite some time 🏃‍♀️ 👉 Here's the link if you want to check it out directly: https://helpkit.notion.site/Help...

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3yr ago

BloggerAI

@sobedominik Thanks 🚀

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3yr ago

androidDev.careers

The Help Center Academy helped me tons in figuring out what I need to do with my help center. Thanks for the in-depth guide!

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3yr ago

HelpKit Knowledge Base

Maker

@alexstyl Thanks for testing it buddy :) Super happy to hear.

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3yr ago

Congrats on the launch Dominik! I am in the process of setting up my documentation with HelpKit and this guide should prove to be very helpful.

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3yr ago

HelpKit Knowledge Base

Maker

@taylourmackay Proud to have you as a customer Taylour! Please let me know if there's something missing from the guide so I can add it and help even more :)

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3yr ago

The Help Center Academy is awesome! Congratulations on the launch Dom 😊

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3yr ago

HelpKit Knowledge Base

Maker

@krh Thank you Katie! Appreciate it :)

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3yr ago

Tailscan for Tailwind CSS

Ah, such timing! Working on my help centre next week, definitely going to be useful, thank you @sobedominik !

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3yr ago

HelpKit Knowledge Base

Maker

@erwin_lengkeek Glad to hear you like it! Really took a while to gather all the data and come up with a way to display it nicely :)

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3yr ago

AiAgent.app

Not only is it a delight for the eyes but huge help! Thanks you for this and look forward what you've got coming in the pipeline :)

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3yr ago

HelpKit Knowledge Base

Maker

@supnim Glad to hear you like the design Nim. Took quite some time 🧑‍🎨

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3yr ago

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