Voice of the customer by Pivony

Analyze human conversations across multiple streams with AI

8 followers

Analyze human conversations across multiple streams with AI

8 followers

"Your most unhappy customers are your greatest source of learning" Bill Gates. To improve your voice of the customer, you can collect, analyze, and act with Pivony.

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Launch tags:User Experience•Artificial Intelligence

Launch Team

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Promoted

Great tool. You can't help yourself from spending time in it. Congrats @emrecalisir @fbusedogan @rihab_rahali1 @ipek_mazioglu

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4yr ago

Voice of the customer by Pivony

Maker

@emrecalisir @fbusedogan @rihab_rahali1 @tugce_icozu Thanks for your support Tugce :)

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4yr ago

Voice of the customer by Pivony

Maker

@tugce_icozu Thanks a lot :)

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4yr ago

@ipek_mazioglu Is it compatible with all environments and languages?

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4yr ago

Voice of the customer by Pivony

Maker

@fares_aktouf Currently, English and Turkish languages are natively supported. For other languages, Pivony uses Google Translate for instant automatic translation. We will bring local language support in Spanish and Arabic in the upcoming months. Analyzing all environments is supported in our platform! Enjoy 🚀

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4yr ago

@ipek_mazioglu Thanks, that looks perfect. once again all my congratulations

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4yr ago

Voice of the customer by Pivony

Maker

Hey Product Hunt! I am Emre, founder of AI-powered Voice of Customer analytics tool Pivony. I started Pivony journey two years ago when the pandemic hit the world. After realizing that consumer behavior patterns change in the most unexpected ways, I saw the necessity of building a no-code data and AI-powered platform that can analyze human conversations fast and accurately. No-code products allow you to get results very quickly without setting up any programming or infrastructure. With Pivony, dealing with unstructured and distributed reviews is no longer a problem. We offer a completely new and fun experience. Pivony is designed by a Computational Social Scientist and powered by recommendations from market experts: the best B2C marketers in the world, including Customer Experience professionals, Customer Success Managers, and Voice of Customer professionals. In the last two years, more than 3000 dashboards have been created and more than 25M human-generated text has been analyzed on Pivony. We make two main contributions to the professionals operating in the B2C field. We speed up the process of understanding the customer 7x times on average. We enable companies to detect problems early that will cause them to lose hundreds of thousands of dollars. Behind Pivony, there’s a smart and young team. 70% of our team are women, and the average age is 26, and they are from 4 different countries. We’re backed by Startup Wise Guys. In our Product Hunt launch, we need your support to increase our visibility. Let’s build the next unicorn together for a more sustainable economy where consumers are perfectly understood by brands. We believe that a perfect cloud-based tool should be capable of collecting and processing data from internal and external data sources without any hassle, in a dynamic and on-demand way. You should reduce the amount of time spent on manual efforts and invest in more to become creative. Pivony can help you in various areas but not limited to - Find the improvement areas of your existing products and services. - Find your loyal users and invite them to become your promoters. - See how consumers perceive your brand (any brand) and build a brand strategy based on what do people really want. Also, - Get inspired for your next content by discovering conversation patterns - Find SEO keywords not based on Google searches but based on online public social discussions We believe that understanding consumers should not be limited to enterprise-scale companies, and we decided to make a revolution by democratizing AI. We make Big data and AI accessible to 99$ per month. To support the value-based economy, we enable buying additional dashboards along the way. Last but not least, we give a 50% discount during the ProductHunt launch on any plan available on our platform. Use the code PH2022 in checkout.

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4yr ago

@emrecalisir it can be very useful, give it a try! congratulations

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4yr ago

Etha

@emrecalisir Incredible story. This is a great tool ...wish I had this when I was in sales! But will use it for our user outreach now!!! Thanks for sharing and congrats on the launch!

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4yr ago

tl;dv

This is seriously exciting. Did you think about gathering this kind of intelligence from customer calls?

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4yr ago

Voice of the customer by Pivony

Maker

@carlo_thissen Hello Carlo. Yes, that's on our roadmap. We will be working with a partner for Speech-to-text since it is a completely different AI specialization. We are deeply focused on text analytics. If you already have transcribed text available, let us know, we'd be happy to help you. Thank you for your insightful message 😊

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4yr ago

Woah! This is super exciting! Love this dashboard and needed this for many years!

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4yr ago

Voice of the customer by Pivony

Maker

@alexshamir Thanks Alex, great to hear! Thanks for supporting us. Feel free to book an online meeting with our team. Here's the link: https://pivony.com/meet

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4yr ago