Submit multiple tickets asking to move the license to a new machine (I don't have access to the old one) - no response; charged me another month of subscription for a product I can't use. Good job, keep it up and don't worry about chargebacks.
UPDATE:
Received response and refund after 6 months so I'm updating my review. The product works as described, but at this point I'm running Office on Parallels which seems more natural than native MacOS Office.
Hi Stas, sorry this was totally on me. I got busy with work and kids and really let up on the customer support front. Apologies.
I've gone ahead to refund your April 2023 payment. If this is still helpful for you, I'd be happy to make sure you can get your new machine set up. Thanks for raising this.
Total gamechanger - transition to Mac would not be possible without a tool like this. Excel remains primary tool of analysis, and these shortcuts allow for fast/efficient work
Incredible software! As I pursue my Finance master's degree, using this application on my Mac has been an absolute lifesaver. Special thanks also to Moses who was kind enough to provide me with a student discount!
Hi, please check your email - it's impossible to deregister or modify billing from my stolen laptop and there's no way to do so if you don't have the old device but otherwise a great, easy to set-up product. Highly recommend and hope Microsoft buys it out to make it native!
updated - the creator/developer was quick to help
I'm changing the review, the developer gave me the support I needed and now I can use the software again.
It really increases the productivity on excel and it's a must have if you use excel.
Updated reply: Thanks Joao for your continued support!
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Hi Joao, sorry this was totally on me. I got busy with work and kids and really let up on the customer support front.
I've gone ahead to reset your license in case you're still running into this issue, so you should be able to transfer your license now. But given that you may have gone a year without being able to use the product, I've also refunded your Jan 2023 payment for the yearly subscription.
Apologies once again - I need to look at how to do customer support more sustainably here, and will look into this this month. Let me know if there's anything more I can do for you.
Moses
Good way for me to use excel's keyboard shortcuts that I primarily used on Windows with the alt functionality on Mac. Makes excel on Mac super easy to use!
In short: amazing app that enabled me to finally ditch Windows entirely (finally!).
AcceleratorKeys satisfies 95% of my excel-needs. It lets you use lots of shortcuts, even less often used ones (e.g. Alt H O M or Alt A G G).
That said, as a shortcut heavy-user, I am still missing a handful of shortcuts (e.g. Alt A H). Even more importantly, I hope the next update makes the use more fluid - currently (v2.0.8, using on M2 Pro) I need to wait half a second after pressing the option key to use the the shortcuts. Also, when you have several excel windows open, the app sometimes doesn't work at all.
Overall though, outstanding app! Thank you!!