Within 2 months of usage they have double the service fee . We spent more than 100 man hours porting our system to Dukaan, now we are stuck with exhorbitant charges of 4% to 5% . Some 3600 Rs. charges has been levied on our account for few orders which were not processed. There is no customer support or any person to contact, and we feel we are cheated by this company. For every sale they want 4% commission this is huge, and we are stuck now