We originally started elevio with the vision of creating an end to end in-app contextual help platform, that was smart enough to deliver the right help at the right time to your users, while letting you know automatically how and what to improve over time and making that process easy for your team to execute.
With hub, that’s now a reality.
Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support
