I like how you can get it setup in < 60 seconds for your startup hosted on their subdomain. Worth looking at for startups on a budget who can't afford expensive bulky competitors.
I run my own product so I decided to give it a shot and integrate FeedBear. I plan to share a link with my customers in the upcoming newsletter so will see if they give me some feedback.
I looked for something like Github issues but more friendly for users without tech knowledge. So far it seems like a good alternative to what was I looking for :-)