Folk is fantastic, I've used it previously with my startup and am considering it for my nonprofit, it's an incredibly thoughtful CRM that (and I can't stress this enough) doesn't become a chore. I spend lots of time with new startups, consistently recommend this, and only ever have had positive feedback returned. The templating speeds things up and the AI + syncing only accelerates it further. The app makes no assumptions and I feel the new features and the enterprise plan will really help this scale. Data migration is a huge help and having used so...so many CRM's this is my winner.
The Chrome extension remains one of the only good ones I've used (not calling anyone out d....) and the only integration I feel it may be missing is WhatsApp. Currently, no CRM really does this well. You can fix this with something like krinu.com and Zapier
It has one of the better deduplication - most others require long boring processes that folk skips. The enrichment isn't dumb either. It's not just "Oh look we know the company from the email" it's an actual useful tool here. See the icebreaker example
Automatic Categorization needs to explanation on why it's useful.
I personally haven't used it lately as the pricing doesn't work for our nonprofit, and there's no tier that feels like a "personal" tier however that does not stop it from being a great, and affordable CRM for startups. Firing it up again for free reminds me of that.
This is a fast CRM for fast startups, there's a lot of love here and it's rare I call software anything better than "not terrible" let alone get excited by it
(From a human)
