Gleap
Support Intelligence platform for SaaS companies.
4.9•10 reviews•228 followers
Support Intelligence platform for SaaS companies.
4.9•10 reviews•228 followers
What is Gleap?
Gleap helps SaaS teams collect, structure, and act on support signals, from bug reports to code-level fixes.
It transforms customer support tickets, bug reports, and in-app feedback into structured product insight, and helps teams act on that insight directly inside their development workflow.
Support is no longer just a ticket queue.
It becomes a real-time intelligence layer for product teams.
Connect conversations, feature voting and manage code.
Gleap connects all three.
Gleap Reviews
The community submitted 10 reviews to tell us what they like about Gleap, what Gleap can do better, and more.
4.9
Based on 10 reviews
Review Gleap?
Reviewers describe Gleap as a flexible all-in-one tool for feedback, bug reporting, surveys, and support, with an interface that feels simple to use and backed by fast, helpful support. Several users praise the steady pace of improvements, especially around the Kai chatbot, advanced support workflows, and practical reporting features like automatic screenshots or video. A long-time user says it has expanded from bug reporting into a broader workflow hub. Makers of Crono echo that view, calling it fast, intuitive, and effective for closing the customer feedback loop.
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