Reviewers mostly see Loom as a fast, intuitive way to replace meetings with short videos for feedback, demos, onboarding, bug reports, and customer updates. The strongest praise is for how easy it is to record, share a link, and keep async communication clear, especially across remote teams and time zones. Still, a smaller but notable group says the product has become pricier, the editing tools remain basic, and reliability can slip, with complaints about extension bugs, slow uploads, weak video quality, file management issues, and lag on some Macs.