Well done guys
We're actually a competitor (I'm the founder of Algomo), but I want to recognise Moveo's approach and attention to detail.
It's good to see another Greek startup tackling the problem of customer service, whilst using in-house ML way before the rise of the VectorDB+GPT.
They are a mature product, that provides a lot of flexibility and it's pretty powerful for those that want to go beyond the basic FAQbots.
I wish you the best, keep going, I hope both of our companies will dominate the customer service AI !
Hello! You have a great product that you're showing us today. Good luck and congratulations. I have a few notes:
1. Your pricing plan is a bit complex. I don't understand how much I can use and what it's for. There are many options and the flexibility doesn't seem very good for a SaaS.
2. Are you using the ChatGPT + vectorDB approach?
3. What is your main market focus? Is it mostly SaaS, e-commerce, EdTech or others?
Thank you!
Hi Philipp thanks for your feedback:
(1) We tried to base our pricing mostly on usage but definitely your comment helps and pushes us to keep things simple
(2) Its a little more complex than the vanilla "ChatGPT+vector search" to ensure no hallucinations, good scaling etc.
(3) We have been mostly focusing on costumer support across many verticals such as Ecommerce, gaming, fintech etc.
Dear makers of Moveo!
Congrats on the launch!
This idea is good, and I think it's very actual for all companies with support-agents.
We have our own business (CRM system) and we know, that it's really very hard to teach agents to answer correct, and to support omnichannel.
I don't like bots answering to me, but AI is not a bot so I understand that it will really better if a "new-born" agent.
Website is clear, no issues to understand what do you offer. Pricing is clear too.
Anna, Thanks for the review
we have customers who use our platform to train their new human agents. We also serve as an internal tool to help experienced agents draft answers more quickly. We can ingest past tickets or conversations and integrate with existing systems to find the answers.
With 69% of leaders in the customer service sector planning to invest more in artificial intelligence in the coming year, the trend is clear: the customer service industry is ready to embrace the benefits of artificial intelligence. Moveo is here with the most powerful solution, no matter where I searched. Immediate support, strong design, user-friendliness.
Thanks a lot for the feedback and support Achillea.
Our team has worked tirelessly to develop a powerful solution that not only caters to the increasing demand for AI-driven customer service but also prioritizes immediate support, strong design, and user-friendliness. We believe these elements are crucial for providing a seamless and efficient experience for both businesses and their customers.
We greatly appreciate your positive feedback and look forward to continuing to deliver exceptional AI-powered solutions to meet the evolving needs of the customer service industry. If you have any questions or need further information about Moveo, please feel free to reach out!
Revolutionary! 🌟 A huge congratulations on your Product Hunt launch! 🎉 I also love the 100% off 1st-month option!
AI-powered automation is inspiring, and the pricing strategy makes it even more appealing 👏
Started talking to the Moveo AI team early on and they were great at walking us through all the stages of the process, gave us demos and really took our input and needs into consideration
