So glad to see you live on Product Hunt. Really cool to see how you're taking advantage of AI to leverage the power of customer feedback 😍
Is it a proprietary model or did you use an existing open-source LLM?
Hi Antoine, Thankyou 🚀
Every feedback that lands on Olvy first hits our filtering model, and is them passed through a mix of off-the-shelf foundational models, and our own fine-tuned ones which are built for the feedback analysis use-case.
This is amazing. And the website is one of the best I've seen in much time! I'm wondering, is there an in-app chat? Or does it automate emails? We don't like using private chats for feedback...
Hi Alvaro,
There are multiple ways you can bring in feedback into Olvy, like automatically importing from Slack, Discord, PlayStore, etc.
You can also add an in-app widget to Olvy to allow your users to give you feedback, and we have integrations with email, CRMs, your existing in-app chat tool as well.