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Where do I start! The support team is really slow and takes days to fix one issue you have. And whoever is managing this shake pay needs to work on their app and their customer service skills. I would give it 1/10 stars.
These guys are shysters, they must be part of the Canadian government because you literally can't do anything on their app. I downloaded the app, sent some money to their exchange and then tried to send money to another exchange - which they locked my assets and then started asking personal questions about my intentions. I answered all of their nosy questions quickly and it took them OVER 1 WEEK to reply to my questions. When they replied they told me that they've deleted my account and I can no longer use their services. Total junk company - welcome to the most heavily censored and regulated country in the world - Canada. Don't use Shakepay EVER unless you want to miss out on cryto opportunities and have a big brother regulate your life. On their support page they say, "You are our top priority" - which is a total lie. YOU COME LAST with these shysters... Seriously, I'd rather deal with Royal Bank.
I was shocked when I found out that VALOR HACK RECOVERY TEAM is globally distributed and a multilingual team too which is the cornerstone of their exceptional investigative capabilities.Their positioning across multiple continents allows for round-the-clock support, leveraging diverse expertise to uncover critical insights. Whether tracing illicit transactions or recovering assets, Their international team collaborates seamlessly to provide the highest standard of service, ensuring swift and effective responses no matter where an incident occurs. VALOR HACK RECOVERY TEAM extract information from thousands of financial institutions to profile hundreds of millions of counterparties with rich demographic and transactional data, without sharing Personally Identifiable Information (PII).This part in asset recovery is the part most feel is the most easy task while in reality VALOR TEAM revealed that tracing the complex flow of funds is time consuming and expensive. Even when using the latest OCR software, this key step takes a ton of your team’s time and can cost you in missed opportunities they sternly warned if not done as soon as possible where one’s stolen funds have been removed from the network and converted to raw cash.Investment scams as we all know it come in many forms, from fake online trading platforms to Ponzi schemes that lure people in with false promises. These scams often target individuals looking to invest their savings, especially those of us who may not be familiar with financial markets.Victims are left with significant losses, and many of us struggle to regain our financial footing after such a betrayal.Access to VALOR HACK RECOVERY TEAM guarantees you a successful tracing and monitoring of stolen funds plus leverage over blockchain network to flag and blacklist wallet addresses with the goal of having the proceeds of crime intercepted,frozen & recovered. Unequalled recovery experience with VALOR HACK RECOVERY TEAM as they liaise between victims, Blockchain network, digital asset Services/Exchange and law enforcement internationally to assist in an orderly recovery process.Every year, investment scams cost victims a lot of money and a lot of these crimes go unpunished or retrieved , I’m a victim and as people increasingly manage their financial affairs online, scammers have developed over a million ways to get into our pocket setting us up for certain financial doom.I figured it’s only right I share what and whom saved me from Investment fraud “VALOR HACK RECOVERY TEAM” I Hope this finds you on time to retrieve all you’ve lost. Send a complaint to Valor Team now:
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I was forced to use Shakepay to pay for an online order as per the companies directions. I created an account and loaded my funds. Shakepay blocked me from using my funds to make my purchase and ignored me for 4 days, until i finally returned my funds into my account and had to not make the purchase. I sent dozens of messages through email and their online chat however was continuously ignored, then a one message daily response from them , always a question that didnt seem relevant or to address my issues. I still have not received a reason as to why they blocked my transactions and have been unable to have a conversation with any of them. 4 days and counting. I leave 1 star because 0 stars is not an option
NEVER USE!!!!
So to make a story short…
I got scammed by trading with a scam block chain. Lost my money due to this.
Shakepay then block me, so I ask why… it takes them Days and Days to investigate. They then say they banned my account from shakepay and me forever!!!! WTF
Tried to get info on what might of happened. No clear answere.
They point blanc abandon their clients when there seems to be a problem.
NEVER WILL I RECOMMEND!!!!
If only you guys could see our conversations!!!
100% disappointing!!!!
Take time to look at reviews… 2 and 3 years ago all seems fine, after that everyone seems to have problems with service. And it seems that there also seems to be problems with prices.
Anyways. Please look at other possibilities!
Please do not use Shakepay. Their security team googles information and basis their finding on those informations. What a joke. I call them glorified security guards, no offence to security guards. Poor customer sevice, it takes days and weeks to solve issues if any. I would rather pay higher fees and get goid customer service and be able to trsde then paying lower fees, my money being held hostage and be told how and when to sell my crypto. They forced me to close my account.