To my experience Trustmary fixes well the problem with unavoidable negative feedback being the first show’n results in google. It balances the polarization by showing real people giving real comments about experiences with company.
I am not one bit tech savvy, but this software is really easy to use. I really like the testimonial forms and especially the remote video testimonial feature blows my mind!
Easy to start using for feedback & testimonial collection. The implementation of collected testimonials to a small construction & insulation company’s wordpress website was easy as 123.
4/5 since our company logo on the testimonial form remained a bit too small.