WARNING. 22.547 Euros asked to me
Horrible Experience with Yescapa
I recently rented a camper for 9 days in Portugal through Yescapa, and it turned into a nightmare. Despite having insurance, I was involved in a crash. Initially, it seemed like the insurance would cover the damage based on the conditions I received in Italian, my native language. However, Yescapa later sent me a different insurance document written only in Portuguese, which had conditions that were not mentioned in the original document. They are now demanding I pay over €22,500, more than the value of the old camper!
Yescapa has completely abandoned me, leaving me with this enormous bill. Do not trust them! You could end up on the hook for a massive amount of money. Their low prices are deceptive—they cut costs on insurance, putting you at great risk.
To make matters worse, Yescapa advised the owner to take legal action against me. The owner is also upset with Yescapa because she didn't expect the insurance to fail her either, and now she's forced to come after me.
I had to hire a lawyer and now face legal proceedings. This has been an absolute nightmare, and I wouldn't wish this on anyone. Please, think twice before using Yescapa. I hope my story helps someone avoid this terrible experience.
God bless you.
Date of experience: May 14, 2024