OpenPhone
4.6star
5.4K reviews
500K+
Downloads
Everyone
info
About this app
OpenPhone is the collaborative phone system for teams.
It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer.
Rated #1 in customer satisfaction on G2, OpenPhone is trusted by over 50,000 businesses, from fast-growing startups to Fortune 500 companies.
• Keep everyone aligned with shared phone numbers, which let teammates work together to seamlessly support customers.
• Use AI to transcribe and summarize calls, provide next steps, and more.
• Work more efficiently with automations and integrations.
• As your team grows, easily add new numbers and customize them to ensure callers get routed to the right place.
• And build stronger relationships with a mini CRM for your team’s contacts, complete with custom properties and notes.
Privacy: https://openphone.co/privacy
Terms of Service: https://openphone.co/terms
It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer.
Rated #1 in customer satisfaction on G2, OpenPhone is trusted by over 50,000 businesses, from fast-growing startups to Fortune 500 companies.
• Keep everyone aligned with shared phone numbers, which let teammates work together to seamlessly support customers.
• Use AI to transcribe and summarize calls, provide next steps, and more.
• Work more efficiently with automations and integrations.
• As your team grows, easily add new numbers and customize them to ensure callers get routed to the right place.
• And build stronger relationships with a mini CRM for your team’s contacts, complete with custom properties and notes.
Privacy: https://openphone.co/privacy
Terms of Service: https://openphone.co/terms
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.6
5.25K reviews
Shandi Blum
- Flag inappropriate
February 11, 2025
There are some amazing features in this app. However, the price keeps going up and with the amount of bugs and terrible support it's making it not worth it. And to top it off if you set up automated messages through zappier it used to be free (minus zappier fees of course), now O.P. is charging PER message through zappier!!! That is ridiculous!! I didn't know we are going back to the 2000s and paying per message. Come on! Apparently they have wanted to "but couldn't figure out how to bill it"!
4 people found this review helpful
Diana McAllister
- Flag inappropriate
- Show review history
October 4, 2024
Been using them for 2 years for my business and it's been super buggy the entire time. Nothing is ever fully fixed. I am constantly missing important text messages because they literally will not "exist" in the app until a day later and with no notification of their existence. Entire message threads will disappear from the app, but still be visible on desktop. I'm currently figuring out another solution to using this service. I DO NOT RECOMMEND. NOT RELIABLE FOR BUSINESS.
18 people found this review helpful
Cooper Waldron
- Flag inappropriate
September 7, 2020
Great, feature rich app, that leaves a lot to be desired. Has ability to record all calls, but only within the app, not if call is forwarded to another phone through the menu, or if call forwarding is turned on. If you have the menu enabled there's no option to leave a message. Often times contact updates don't show up between devices. If you're on a regular call on your phone and an openphone call comes in through the app it still rings loudly. And it constantly drops calls...constantly.
12 people found this review helpful
OpenPhone Technologies Inc
September 10, 2020
Hi Cooper, thanks for your review. Unfortunately, if a call is forwarded, we no longer have access to that call, so we can't record it. It's sent to the new number. Also, regarding the call volume, that's specific to the level of the volume on your device. I'm happy to help troubleshoot these issues for you. Please reach out to support@openphone.co
What’s new
💬 In-app chat support for instant help
⚡️ Receive and make calls more reliably
🏎️ Enhanced performance
🐞 Bug fixes and optimizations for a more stable app
Upgrade now for a better user experience! 📱✨
⚡️ Receive and make calls more reliably
🏎️ Enhanced performance
🐞 Bug fixes and optimizations for a more stable app
Upgrade now for a better user experience! 📱✨
App support
phone
Phone number
+18557466304
About the developer
OpenPhone Technologies, Inc.
support@openphone.co
2261 Market St
San Francisco, CA 94114
United States
+1 415-966-2020
