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A Johnson
This app and product are an abomination, DO NOT BUY IT. I selected this as a cheaper option to other wearables to get some insight on my sleep habits. The device never paired with the app, and after five emails asking for support there was no resolution. I sent the item back at my expense, and had to open a dispute with PayPal to finally get a refund of the purchase price. I could not have been more disappointed with the product, the service, and the amount of time it took for a refund.
6 people found this review helpful
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Owen Kelly
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This app doesn't work right. It recorded the beginning of my sleeping period, but whenever I got up to go to the bathroom and then returned to bed to get more sleep, it doesn't start up again. Being a diabetic this is a problem. Also, I've had to reset the device connection multiple times because the app is not picking up the signal. P.S. After several attempts to use the device with this app it finally started working, but only for 1 sleep time per day. Naps & interrupted sleep aren't recorded.
2 people found this review helpful
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Juliette Funck
I was worried when I read all the reviews but everything works pretty well. Connects to the ring easily as long as I am not connected to another Bluetooth device. Takes a few days of use to have all the analytical tools. It also takes a little while to load the previous nights data so you might not have it first thing in the morning. The app is a little clunky but over all happy with the product.
10 people found this review helpful
Thank you for your patience and support.