Smaply – Professional Journey Mapping

Journey maps, personas and more – your CX insights hub

1 follower

Journey maps, personas and more – your CX insights hub

1 follower

Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations. Built for those who put customers at the heart of their operations, Smaply offers robust tools to visualize journey maps and personas, enabling clear alignment and shared understanding across departments. 20+ integrations | Flexible drag and drop editors | Journey Management | Persona Smaply AI | Portfolio Management

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Launch tags:Web App•Tech

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AppSignal — Full-stack monitoring for errors, metrics, and logs

Full-stack monitoring for errors, metrics, and logs

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The Design of Influence: How to Craft Products that Move People

Hunter

The team behind this is dedicated to helping create awesome customer experiences across multiple channels. Smaply evolved from their work on a book, This is Service Design, and looks to be a very neat way to digitize research documents like customer journey maps and personas in one central place and have it shared across teams. If you're at all involved with that sort of stuff, this is worth a look.

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10yr ago