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Bartosz Baziński
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Hey Product Hunters 👋It’s Bart from SentiOne here. I’m one of the co-founders and I am super excited to share with you our recent developments in customer service automation!
Many years ago SentiOne was focused on online monitoring and social media listening - think market research by reading customers’ feedback and opinions online. Over the time, our clients (mainly marketing agencies and...
SentiOne
Automate your customer service with AI
Manage customer communication throughout the whole journey:
👂 Listen to your customers’ needs
💬 Gather their feedback & opinions
🖥️ Integrate customer service channels into one dashboard
🤖 Use conversational AI bots
SentiOne
Automate your customer service with AI
Bartosz Baziński
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Do you store information only about selected social media channels, or also about public data from API (ie number of tweets, mentiones, demographic data)? Is it just for reporting or also for social media monitoring?
Social Media Bee
Real-time social media monitoring. Secured by blockchain.
Bartosz Baziński
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As a startup owner using and building bots - Thank you!
Facebook Analytics for Messenger Bots
All the data you want, no code required.
Bartosz Baziński
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Hey, is it just for working for FB messenger bots? I think there are more chatbots in the wider conversational AI space :)
MOB: Mother Of all Bots
Explore chatbot/conversational AI platforms with a bot 🤖🤓
Bartosz Baziński
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Personally I love this idea! Did you manage to commercialise it so far? Any restaurants interested in using your bot?
BotSoft
Facebook Messenger chatbot that presents restaurant's menu
Bartosz Baziński
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Hey, great idea for a product! How exactly do you determine what is a bot? Any specific technology?
Botson
Detect bots in your twitter feed.
Bartosz Baziński
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Looking good! Do you have any creative use cases to share? :)
Bots UI Kit
Fully customizable Sketch UI Kit for Messenger Platform
Bartosz Baziński
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Cool stuff, my company actually uses Intercom... I wonder what is your recommendation - what volumes of messages should we achieve to start considering chatbots? At what stage this automation makes sense?
Custom Bots by Intercom
Create your own custom bot, no code required
Bartosz Baziński
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Cool stuff! Well done and I like the clarity of the video. Two questions:
Who is your usual customer - SMB or more enterprise clients?
From what volumes (messages/ day) would you recommend using chatbots? Or is there another metrics that we should be looking at?
Botsify 2.0
Build AI based chatbots for Messenger with ML - No coding
Conversational AI Platform
SentiOne is a multichannel customer service automation platform. Discover audience needs, get actionable insights, build customer relationships. Innovate customer experience with conversational AI bots.
SentiOne
AI-powered Social Listening and Customer Engagement Platform