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Incident Insights is a free tool that analyzes incident management ‘tickets,’ after applying machine learning to organize the data. This makes it easy to identify top problems, understand on-call team health, and monitor trends on metrics like MTTR and MTTA.
Shoreline Insights
Easily turn incident ticketing data into on-call analytics
Charles Cary
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Hi Product Hunt,
I’m Charles from https://Shoreline.io, where I'm the CTO. I get to go deep on everything from design and development to customer deployments.
We're really excited to launch our new free analytics app, called Incident Insights, on Product Hunt today! It helps engineering teams analyze their production ops data so they can improve reliability, customer satisfaction, and on-call...
Shoreline Insights
Easily turn incident ticketing data into on-call analytics