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![Dason Goh](https://ph-avatars.imgix.net/1936676/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Dason Goh
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Interesting, we face the same challenges and only gets feedback because we always ask for them in our welcome emails, account representative emails, and support tickets. We've built a culture where we will continue to ask our users for more even when their current issues are resolved. Would be interesting to see any solution tackling this.
B2B SaaS Founders/PMs - how do you manage account engagement / feedback post-sale?
Colin Ristig
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![Dason Goh](https://ph-avatars.imgix.net/1936676/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Dason Goh
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Curious as well.
Hello! Anyone here knows if Xero can be used for software subscription (SaaS) billing?
Fanny See
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Dason Goh
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Email definitely.
Name the first app you open on your phone in the morning
Abadesi
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Dason Goh
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Amazing. Definitely worth taking a look.
![VisualEyes](https://ph-files.imgix.net/dc81d231-e2ce-4102-937b-d6af83022aa4.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
VisualEyes
Attention heatmaps powered by AI 🔥
![Dason Goh](https://ph-avatars.imgix.net/1936676/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Dason Goh
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Amazing! I work in tech - B2B logistics SaaS
Which specific industry do you work in?
Aline Tan
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Dason Goh
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@fanny_see so what's ElasticRoute about?
What will be a good topic for my presentation of ElasticRoute at the Home Delivery Show Asia 2019?
Fanny See
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Dason Goh
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@keeev that'll be number of stops planned for our product ElasticRoute 🤖. Because the greatest value derived by our users from using our product is through planning a large number of stops for a fleet of vehicles 🚚 (or drivers) in a short amount of time ⏱. (We solve the Vehicle Routing Problem - VRP - aspect of route planning). The complexity of planning routes for a fleet of vehicle increases...
Does your product have a North Star Metric?
Kevin
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Dason Goh
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@iqbalghani you bet!
What keeps you at work longer than you want to be?
Iqbal Ghani
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Dason Goh
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@mitchgillogly Really nice share! Why have I not seen this before? :D
Growing your audience before you launch
Mitch Gillogly
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