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Drew Tijerina
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It is a starting point, there is no such thing as the perfect solution for everone and/or every company. Zoom has good easy to use interface. Where is the sales CRM? Saleforce has a lot of apps such as calling programs, chat, etc... that integrate.
Pros: Starting Point reference
Cons: None yet but I'll let you know
Remote Starter Kit
The ultimate list of tools and processes for remote teams