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Real-time Agent Assist is an AI-powered platform offering live guidance to call center agents. It enhances customer interactions with live suggestions, scripts, and alerts. It integrates with a Gen AI-powered knowledge base for efficient interactions.
Real-Time Agent Assist By Convin
Empower Every Agent with AI-Powered Assistance on Live Calls
Convin is a software that helps your sales teams record, transcribe, and analyze their conversations to give data-backed feedback in real-time. Seamlessly integrates with your tech stack & is used for sales training, coaching, onboarding, enablement, and more.
Convin
Conversation intelligence tool for inside sales teams