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Phil Haack
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Hi Product Hunt! As @pmn mentioned, Playbooks are great for automating a lot of the robotic work that goes into supporting your Customers. However, with a powerful tool like that, it can be challenging to know where to start. We've put together a series of guides on how to leverage Playbooks for common scenarios.
We'll be adding more guides as we go. The latest one shows how to request...
Playbooks by Abbot
Spend more time with your customers and less on manual tasks
Abbot can automate many common Customer Success tasks like checking in with customers, managing trials, collecting NPS and CSAT scores, and more with our newest feature, Playbooks.
Playbooks can be easily created using our drag and drop editor!
Playbooks by Abbot
Spend more time with your customers and less on manual tasks
Abbot is a Slack app that helps your team stay on top of customer conversations in Slack.
Abbot
A Copilot for Customer Success
Abbot helps teams keep track of customer conversations in Slack and automate manual work. With built-in reporting and a powerful integration layer, Abbot can save your team hours of work and endless headaches.
Abbot
Automation for customer-facing teams in Slack
Phil Haack
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šš» Hello Product Hunters! Iām Phil Haack (yes, pronounced "hack") the co-founder + CTO at A Serious Business, Inc.
Iām seriously excited to share Abbot with you today!
We built Abbot to help customer-facing teams stay on top of conversations in shared Slack channels and provide great customer experiences. Shared Slack channels are great for creating open dialogue and strong customer...
Abbot
Automation for customer-facing teams in Slack