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Hayden Whitfield
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The platform needs a lot of tweaks to bring it to the level of competitors like OpsGenie and PagerDuty.
Escalation policies are not intuitive and to be frank, I am not even sure if my employees are receiving them. In an ever growing remote workforce, knowing my team has been pinged is critical.
The on-call scheduling is tedious, at best.
The on-call display is not dynamic, I must sign out...
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