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Qi He
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This is a simple, yet very handy product for our customer success team. As a small team, we often find ourselves wanting to send customers an update, a fix, or just a notification during a time that is just not very convenient, for example, when we do not have enough time to engage at the moment.
Send Later
Schedule Intercom messages to send later
With Send Later, you can schedule messages to send later, for example, to send later in the day or the next day during working hours. When scheduling a message, you can also specify a date and time in a specific timezone.
Send Later
Schedule Intercom messages to send later
Seamless integration with event data you collect from Intercom to compute the health scores of your customers using predictive algorithms. And, your slipping-away alert finally works on Intercom!
Alvis for Intercom
AI-powered customer health score for SaaS companies
Qi He
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This product was originally a blog I wrote on Indiehacker: https://www.indiehackers.com/@he9qi/using-machine-learning-to-compute-customer-health-score-e9cc5c22a3
How is health score calculated?
To calculate the health score, our algorithm gives each customer's event (which we collect using Intercom) a weight that reflects the impact it has on the likelihood churn. In many existing tools, the...
Alvis for Intercom
AI-powered customer health score for SaaS companies
Perfect fit for companies using Intercom. Let your users onboard themselves with a checklist, so they don't miss anything. You can also track a customer's checklist progress in Intercom Inbox.
Checklist by Alvis
Get your Intercom users to their aha! moment faster
Qi He
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We initially built this app for our current projects while using Intercom for customer success. We find that an onboarding checklist is something Intercom is missing.
For now, a checklist item can be a video or a URL. We currently support four major video host websites: Youtube, Vimeo, Wistia, and Loom. Since a checklist item can be a URL, one can insert the start tour URL of an Intercom...
Checklist by Alvis
Get your Intercom users to their aha! moment faster
This app is for users who use Intercom for live chat and Zendesk for managing their help documents/articles. Instead of switching back and forth from Zendesk to Intercom, the app helps provide faster customer service.
Zendesk Help Center on Intercom
Search and send Zendesk articles right from Intercom.
Qi He
left a comment
We built this for our own benefit and thought it might help other fellow Intercom & Zendesk users.
Zendesk Help Center on Intercom
Search and send Zendesk articles right from Intercom.
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