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James Hayes
started a discussion
General research question
Hello all,
It's my first time posting here so please be gentle. I have started building a product but before continuing as it's a pretty large product to build.
I was looking to research why businesses opt for using multiple systems for business operations for example capsule as their crm, zendesk for their helpdesk and asana for project management?
My product would be looking to resolve...
James Hayes
left a comment
Overall the software is good and functions as it should in terms of customer support and what is needed to provide customer support.
Pros: easy to use, friendly staff, issues resolved quickly
Cons: Arent any really.
CloudSPRT
Are you still trying to manage customer support by email?