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Jared McDaniel

Co-founder, Designer

#6695

311 followers 0 following

87 points

11 Upvotes

AI assist by Help Scout — Write better responses, faster

4

•Customer Success•Customer Communication•SaaS•

Building a Career in Customer Support — How to advance your career in customer support.

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•Customer Communication•Books•

Help Scout — Help desk software for a more human & helpful experience

35

•Web App•Email•Productivity•

2016 Customer Support Compensation Study — What do customer support professionals earn in 2016?

By

•Hiring•Books•

Hiring Your Customer Support Dream Team — A 40-page handbook on hiring for support teams.

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By

•Hiring•Books•

Wistia's 360 Video — Full support for 360 video, plus awesome stats

13

•Virtual Reality•Streaming Services•Tech•

Help Scout + SupportKit — Speak to your mobile users with a gorgeous help desk

3

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By

•Tech•

HelpScout — Simple support system, without all the crap you don't need

10

•Web App•Tech•

HelpU by Help Scout — Deliver better customer service

By

•Customer Success•Customer Communication•Education•

Help Scout Beacon — Beacon provides help right where your customers need it.

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•Web App•Tech•

Help Scout — Invisible customer support software

3

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•Tech•