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Jim
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Recently I'm using https://witchat.ai/ . It can help me integrate customer consultations from various channels, respond uniformly on own workbench, and automatically reply to most questions through chatbots, helping me screen the questions that really require manual answers.
Did you try anyother AI Chatbot?
Muhammad Anees
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Jim
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What scenarios do companies aim to achieve with Chatbots?
My opinion is
1. Provide immediate, compliant, accurate, 24/7 online responses to improve customer satisfaction
2. Establish instant and fast communication with various forms of information on various platforms, have relaxed and pleasant conversations, and improve customer experience.
3. Measure performance to improve customer experience while improving business efficiency
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