John Supsupin

AI will not replace project managers, instead, AI will help project managers to be more efficient.

We used ASANA in 2014 but eventually built our own project management tool in 2015. We have been using it internally for almost 10 years now. I manage an offshore development team, and the tool has made it much easier for us to run sprints and monitor projects. Engineers' hours spent are also tied to each task they are working on, which enforces accountability and transparency.

@isabellamarie In my opinion, AI chatbots will continue to improve. Feeding categorized/organized historical data will improve response time and make it more efficient in providing relevant responses to questions. Just imagine what would happen if recorded customer service calls are utilized for training and improving the performance of AU chatbots.