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Messaging provides customers with the unique flexibility to pop in and out of the conversation at their leisure, while giving CX teams the tools to automate answers to get back to customers faster, and easily manage all conversations from a unified workspace.
Zendesk messaging (Beta)
Deliver rich, modern & automated conversational experiences
Make your software ready for WhatsApp today with Smooch — your turnkey WhatsApp Business Solution Provider. The world’s biggest enterprise companies rely on Smooch to connect them to WhatsApp and other popular messaging channels.
Smooch.io for WhatsApp
Engage with your customers on WhatsApp like never before
Create custom interactive experiences that sit on top of the chat window and work across all messaging channels. Combine the intimacy and contextuality of conversational interfaces with the flexibility and richness of traditional web UIs. Help users complete the most complex tasks without ever having to leave the conversation.
Conversation Extensions by Smooch.io
Go beyond the boundaries of the chat window
Smooch Web Messenger
Seamlessly move web chat conversations to any messaging app
Smooch.io for Facebook Messenger
Message your customers from Slack, Front, a bot or anywhere!
App Store Rating Prompts That Don't Suck
Better ratings through timely & subtle conversations
Slack with your Users
Speak to your app's users entirely within Slack