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![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
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Awesome, we're going to give this a try over here DailyPay
InstaMon
InstaMon
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
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We've been using Rambl for the last month here at Olark. We primarily use it to record and transcribe audio from Zoom demos, and then log that activity directly to a HubSpot contact record.
Pros:
- we have a running record of our calls that the entire team has visibility on
- the ability to continue using Zoom
- filtering notes and action items is easier, and we're not so jammed up during the...
![Rambl](https://ph-files.imgix.net/3562688a-baf8-4c20-9f93-753cc4020ca9.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Rambl
Unlock the value of your sales calls 📞
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Olark + Front Integration](https://ph-files.imgix.net/bcc6355e-4c11-4907-8c71-f8f08877c8a2.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Olark + Front Integration
Send chat transcripts to your Front unified inbox
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Olark + Help Scout Integration](https://ph-files.imgix.net/137c0b5a-34b5-482a-92a6-60d955871200.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Olark + Help Scout Integration
Attach chat transcripts to customer records in Help Scout.
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
left a comment
Congrats Nathan and team! Looks great :)
Hardbound
Stories for curious minds
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
left a comment
Congrats on the launch👍!
![Wade & Wendy](https://ph-files.imgix.net/21b7d1b7-50ac-4552-b289-45793a86c8f4.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Wade & Wendy
Make recruiting human again via conversational intelligence
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Hummingbird by Olark](https://ph-files.imgix.net/53414f13-5117-4d1b-a876-929dba1c4c7d.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Hummingbird by Olark
A mobile-friendly live chat experience
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
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Hi everyone -
I'm Karl Pawlewicz, the Voice of Olark Live Chat. On May 3, I sat down with Stephanie Bono of Justworks and Adam Covalt of Bonobos to discuss best practices for building and scaling Customer Service/Support teams.
(Huge thanks to General Assembly for hosting us and streaming the video!)
In the episode we discuss:
- how to get started creating a service team
- how to scale a...
![Building and Scaling Customer Service Teams #GALive](https://ph-files.imgix.net/1c3f4fcc-b423-4639-ab2e-6f5750c1d83f.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Building and Scaling Customer Service Teams #GALive
Starting and scaling customer service/support teams
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Building and Scaling Customer Service Teams #GALive](https://ph-files.imgix.net/1c3f4fcc-b423-4639-ab2e-6f5750c1d83f.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Building and Scaling Customer Service Teams #GALive
Starting and scaling customer service/support teams
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
left a comment
Very cool, Frank, nice work and good luck!
![StartupThreads Zap](https://ph-files.imgix.net/de2b5c5c-d2f0-44bd-9eee-5dddff072093.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
StartupThreads Zap
Swag marketing automation: Send tshirts from 500+ apps
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Karl Pawlewicz
left a comment
On May 2 at 2:30pm EST, join Olark, Bonobos and JustWorks for a live, video discussion hosted by General Assembly. We'll be discussing how fast growing companies build and scale their support teams to ensure the best possible customer experience.
![#GALive - Building and Scaling Customer Service Teams (with Olark, Bonobos, JustWorks | General Assembly)](https://ph-files.imgix.net/4176830e-76c1-4f7d-8a79-5b8955b34909.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
#GALive - Building and Scaling Customer Service Teams (with Olark, Bonobos, JustWorks | General Assembly)
Transforming thinkers into creators.
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Persuading Customer Support to Sell](https://ph-files.imgix.net/91d6d7aa-58e7-4eec-b71c-84714ae126f0.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Persuading Customer Support to Sell
7 steps for inserting the Support team in the Sales process
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Cyber Monday Survival Kits](https://ph-files.imgix.net/c5b91ba9-ca8a-4927-a5f5-246ff7de61a4.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Cyber Monday Survival Kits
Free coffee - and more - for your team on Cyber Monday.
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![All My Friends are Dads - Episode 4](https://ph-files.imgix.net/28e4b3bd-9c9c-4eb0-b07c-144c887c2f59.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
All My Friends are Dads - Episode 4
How to be a dad, as told by my friends.
![Karl Pawlewicz](https://ph-avatars.imgix.net/643315/original.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
![Olark](https://ph-files.imgix.net/11b4de81-adf6-49b9-b324-fefb03da0497.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop)
Olark
Live chat for customer support and sales.