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Maggie
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It depends on the target audience and use case. For general users, simplicity often wins because it makes the product more accessible and easy to use. However, for power users who need specific solutions, customization is key. Ideally, a balance between both – simplicity with the option for deeper customization – provides the best of both worlds.
Which feature is more important: Simplicity or customization?
Nneoma Jane
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Maggie
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Listen actively and acknowledge their concerns. Empathy goes a long way – let them know you understand their frustration. After that, provide a clear solution or timeline for resolving the issue. Follow up to ensure they’re satisfied, which helps turn a negative experience into a positive one.
If a user complains, what is the best way to handle it?
Kartika Nurtasya
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Maggie
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What’s your #1 tip for launching on Product Hunt?
A successful launch can significantly impact a product's growth. I’d love to gather some wisdom from those who’ve been through it—what is the one thing you wish you’d known before launching here on Product Hunt?
Maggie
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I think it really depends on how different the audiences are for each project. If there's overlap and your content can be interesting to multiple groups, then one social might work. But if your projects are vastly different, it might be better to separate them to avoid confusing or alienating your followers. Personally, I prefer keeping my channels focused to ensure my audience knows exactly...
One social for all interests and projects or multiple socials?
David Edwards
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Maggie
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Building lasting relationships comes down to being genuinely helpful and staying consistent. I focus on listening to customer needs, providing value even beyond the sale, and maintaining open communication channels. Little things like follow-up messages and personalized support can go a long way.
How do you build lasting relationships with your customers?
Joy kalu
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Maggie
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I would love to see AI automate client onboarding and follow-up processes. Right now, it's quite manual, and I think having AI handle personalized communications and reminders could save a lot of time while still providing a great experience for new clients.
What’s one area of your business you haven’t automated yet but wish AI could?
Ali Jan
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Maggie
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If a tool can solve a problem I’m currently facing or significantly improve my workflow, it’s worth a try. I also consider the learning curve – if it’s intuitive and easy to integrate, I’m more inclined to test it out.
How do you decide which new tools or apps to try out?
Rupal Saini
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Maggie
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If I could tell my 18-year-old self anything, it would be: 'Don't be afraid to take risks, especially when you're young. The lessons from failures are often more valuable than playing it safe.'
What would you tell your 18-year-old self when it comes to business?
Business Marketing with Nika
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Maggie
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This tool is fantastic! Highly recommend to give a try~
Not Common
Verify social accounts as real as you browse
Maggie
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Congratulations on the launch!
Forecastio
Sales performance management platform for HubSpot users
Maggie
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This one is really cool. Congratulations on the launch!
Neolocus
AI rendering playground for interior designers
Maggie
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Congratulations on the launch! It's a great tool.
daily.dev Squads
Build a developer community where devs already hang out
Maggie
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I love this question! For staying up to date on tech news, I highly recommend The Vergecast. It's perfect for a weekly roundup of the biggest trends and latest developments in tech. Another great option for more in-depth, thoughtful analysis is The Daily from The New York Times — they often explore how tech intersects with politics, society, and culture.
For deeper dives into specific topics,...
What Podcasts Are Great for Keeping Up with Tech News vs. Exploring Deep Topics?
Ryan Chen
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