Oliver McGough

@angeladopter Not so much biased, as feedback is always feedback. You'll be surprised at how many people are happy at being able to vent, and then continuing on with their shopping. It is difficult thing to account for however as we largely rely on the user coming to the button. This is the point at which you have to balance the quality of the experience. Darker UX patterns can come into...

Hey guys, humbled to be featured. We're here re-defining user feedback. You may have seen Forsee on reddit this morning (http://www.reddit.com/r/web_design/comments/32t5t1/nearly_every_website_i_visit_i_get_this/), that's how not to do user feedback... We leave it up to the user to give feedback – we believe in the power of the feedback button! Feedback isn't all we do, we are also...