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  • Rachel Hayes

    Rachel Hayes

    A Technicali Analyst Blogger+Tech+Pasta
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    I don't want you to know where I live.
    Alice Rodgers
    Say you work from home without saying you WFH 👩🏼‍💻
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    What are your thoughts on the future of CRM?

    There is no question that CRM will continue to change in a big way. However, it remains unclear how changes like the use of artificial intelligence, machine learning, and big data analytics will impact customer relationships. Clearly artificial intelligence has been taking over a number of jobs as we speak. It's only logical for marketing to be next with the invention of all these...