Russ A. Hatfield Jr.

Looking great, Aftercare! Based on a few tests I did a few weeks ago, I found the UX (e.g. survey build experience) pretty slick, especially for an early-stage product. Analytics/reporting functionality will obviously be critical as you go and, especially, as you look upmarket (Enterprise scale). I think the real differentiator is in the use of AI, especially if trained on specific use cases...

This is very exciting to see and I look forward to watching it evolve as it gets out into "the real world". Long overdue for the industry. Kudos to the Makers and rest of the team! Coming from Customer Success/Experience (i.e. not a PM) this is particularly instructive as I figure out how best to collaborate with Product -- something we do and should do ooooooften! On this note, I'm especially...