About
Faye is a customer support helpdesk for Web3. Web3 users are growing exponentially but capability to support them scales linearly. Web3 is still relying on outdated tools and manual workflows, which can be both inefficient and costly. With the complexity of blockchain transactions, resolving customer enquiries can take up to 12 minutes per enquiry. This puts a huge strain on companies, who may need to hire extra support staff just to keep up with customer demand. We are building a customer support helpdesk to help Web3 companies automate their customer enquiries. Our chatbot uses AI to provide a seamless conversational experience that explains blockchain in layman terms. We also index blockchain data so that troubleshooting blockchain transactions can be done faster and easier.
