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Parative’s CS Sidekick includes everything Success teams need to manage accounts, prioritize their day, and drive renewals & expansion. But the entire platform can be delivered as a simple overlay on top of your existing tools, meaning no CRM changes required.
Customer Success Sidekick by Parative
A CS conversion kit for your CRM
Keith Frankel
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Howdy everyone! Keith Frankel here, recovering PM and CEO of Parative. Super excited to share a new product that my team has been working on for the past few months – Parative’s Success Sidekick for customer success teams.
A bit of background: Parative is a customer data engine that unifies and cleans a company’s customer data (typically stored across dozens of tools/teams) to transform how...
Customer Success Sidekick by Parative
A CS conversion kit for your CRM
A loyal community can act as a driving source of feedback collection and idea validation. In this free guide from the team at Parlor.io, you'll learn strategies for leveraging your user community to dramatically improve your Voice of the Customer programs.
Guide: Community Led Voice of a Customer
How to use your community to collect feedback/validate ideas
Keith Frankel
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Hey everyone! Keith here, CEO of Parlor.io. Hope folks are having a great week.
We've gotten in the habit of sharing our in-depth guides with the PH community recently. It's been awesome to connect with folks and hear their thoughts on the research we're doing. So, I figure I'd just continue with the tradition of posting ungated versions of those guides here for folks to enjoy.
I've recently...
Guide: Community Led Voice of a Customer
How to use your community to collect feedback/validate ideas
In this free, ungated guide from Parlor.io, we explore 10 lessons for better customer communication which you can adopt in your own feedback process. Learn how to manage users’ expectations while providing scalable transparency across the entire feedback loop.
Closing the User Feedback Loop
10 rules for communicating with customers about their needs
Keith Frankel
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Hey everyone! Keith here, CEO of Parlor.io. Hope you're all doing well.
A few weeks ago I posted a guide that my team created for organizing and measuring the impact of customer feedback (part of our core product is a feedback management system). It was lovely to see how well received that was by the Product Hunt community, so I figured I'd go ahead and share our follow up to that resource!...
Closing the User Feedback Loop
10 rules for communicating with customers about their needs
In this free, ungated 20-page guide from Parlor.io, we explore what comes after you’ve collected user feedback. Learn how to organize users’ needs into a scalable and actionable ontology, as well as how to accurately measure the business impact of those needs.
Guide: Thx for the Feedback!.. Now what?
A free guide for what to do after you collect user feedback
Keith Frankel
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Hey everyone! Keith here, CEO of Parlor.io. Hope folks are having a great week.
My team created this guide for our customers to help them navigate the post-feedback collection process (part of our product is a feedback management system). It's been really well received by our own community, so we figured why not give it to the Product Hunt community, as well! It's totally free, and we've made...
Guide: Thx for the Feedback!.. Now what?
A free guide for what to do after you collect user feedback
User Success is a business strategy that focuses on driving deeper user engagement by personalizing the entire customer experience. By viewing users at the human level instead of the account level, you can understand key users in ways that matter to your team.
The Ultimate Guide to User Success
Drive deeper engagement through personalized user experience
Share product updates, collect user feedback, and integrate 3rd party tools (such as live chat or an FAQ) so users have everything in one place inside your product. It’s also entirely brandable, so users won’t know the difference between our product and yours.
Parlor's New Announcement & Feedback Hub
A free in-product hub for announcements, feedback & support.
Keith Frankel
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Hi everyone! Keith here from Parlor. Hope you're all still healthy, safe, and at least a little bit sane during these crazy times.
I know we've all been navigating uncharted territory over the last few weeks, with no shortage of uncertainty and financial insecurity affecting many of our fellow makers. As a small team, we're very much in the same boat, and as such have been doing our best to...
Parlor's New Announcement & Feedback Hub
A free in-product hub for announcements, feedback & support.
Keith Frankel
left a comment
Howdy neighbors!
Keith Frankel here from team Parlor. The idea for Parlor came about while my co-founders and I worked at our last company, Firecracker. The question we were trying to solve then was simply: "How can we validate the impact of all of the new feature ideas we have before we write a single line of code?" Our solution ended up being a patchwork mess of 3rd party tools, manual...
Parlay
A collaboration app